Harsh Thakar Email & Phone Number
Manager, Technical Support Engineering @ Rocket Software
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Harsh Thakar Location
- Pune, MH, IN
Harsh Thakar Work
- 2022 -now Manager, Technical Support Engineering @
- 2022 -now Technical Engineering Manager @
- 2017 -2022 Business Critical Support - Sr. Technical Support Engineer @
- 2017 -2022 Senior Technical Account Manager @
- 2015 -2017 Team Lead - Enterprise Technical Support @
- 2015 -2017 Engineering Team Lead @
- 2015 -2015 Support Lead @
- 2013 -2015 Sr. Engineer Tech Support (TAC) @
- 2011 -2013 Network and Security Engineer (TAC) @
- 2010 -2011 System Engineer (NOC - Data Centre) @
Harsh Thakar Education
- Sardar Patel University (SPU), Vallabh Vidyanagar
Master of Business Administration (MBA) (E-Commerce/Electronic Commerce)
2008-2010 - Gujarat University
Bachelor of Computer Applications (E-Commerce/Electronic Commerce)
2004-2007 - Sardar Patel University
Master's Degree
Harsh Thakar Skills
- Partner Relationship Management
- Computer Science
- Strategic Leadership
- Escalations Management
- Cloud Computing
- SharePoint
- Vendor Management
- Interpersonal Skills
- Customer Relationship Management (CRM)
- Presentations
- Subject Matter Experts
- Reporting & Analysis
- Salesforce Reporting
- People Development
- Customer Retention
- Management
- Network Technologies
- Networking
- Cross-team Collaboration
- Constructive Feedback
- RCA
- Product Support
- Service Delivery
- Customer Experience
- Presentation Skills
- Leadership
- Customer Support
- Backlog Management
- Communication
- Troubleshooting
- Customer Success
- Customer Satisfaction
- Change Management
- Technical Support
- Team Building
- Team Management
- Team Leadership
- Network Security
- Firewalls
- TCP/IP
- Operations Management
- Project Management
- Scrum
- Kanban
- Agile Methodologies
- Supportability
- Regulatory Compliance
- Incident Management
- Linux
- People Management
- Performance Appraisal
- Employee Engagement
- Enterprise Support
- Advanced Data Analysis
- Security
- CCNA
- Data Center
- DHCP
- OSPF
- VPN
- DNS
- Juniper Technologies
- Servers
- Routers
- EIGRP
- VLAN
- System Administration
- Juniper
- Network Administration
- CCNP
- FTP
- Switches
- Routing
- VoIP protocols SIP
- VoIP
- Voice over IP (VoIP)
- Cisco Technologies
- Business Analysis
- Voice Over Ip Voip
- SQL
- Customer Relationship Management Crm
- Business Process Improvement
- Transition Management
- Service Level Agreements Sla
- Voice Over Ip
- Customer Relationship Management
- Service Level Agreements
Harsh Thakar Summary
- Harsh Thakar, based in Pune, MH, IN, is currently a Manager, Technical Support Engineering at Rocket Software. Harsh Thakar brings experience from previous roles at Rocket Software, Smarsh and CSS Corp. Harsh Thakar holds a 2008 - 2010 Master of Business Administration (MBA) in E-Commerce/Electronic Commerce @ Sardar Patel University (SPU), Vallabh Vidyanagar. With a robust skill set that includes Partner Relationship Management, Computer Science, Strategic Leadership, Escalations Management, Cloud Computing and more. Harsh Thakar has 3 emails on RocketReach.
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