Hari Vadla Email & Phone Number
Contact Center Manager @ Single Digits, Inc.
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Hari Vadla Location
- United States
Hari Vadla Work
- Contact Center Manager @ (February 2023 - Present)
- Team Manager @ (July 2020 - June 2021)
- Front Line Manager @ (June 2015 - December 2019)
- Process Associate @ (March 2014 - May 2015)
- Purchases and Logistics Manager @ Hill Street Grocer (November 2011 - December 2013)
- Customer Support Associate @ (November 2011 - December 2013)
- Commission Agent and Store Manager @ (January 2009 - November 2010)
Hari Vadla Education
- University of New Haven
Master's degree (Business Analytics)
2021-2023 - University of Tasmania
Master of Business Administration - MBA (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2008-2010 - University of the Cumberlands
Executive masters in Artificial Intelligence (Artificial Intelligence)
2026
Hari Vadla Skills
- Root Cause
- Presentations
- Passionate about Work
- Investigation
- Fraud Investigations
- Fraud Detection
- External Communications
- Microsoft Excel
- Interpersonal Skills
- Communication
- WiFi
- Microsoft Office
- Interpersonal Communication
- IVR
- Call Logging
- Call Flow
- Avaya Products
- Contact Centers
- Troubleshooting
- Customer Service Operations
- Business Process Outsourcing (BPO)
- Customer Relationship Management (CRM)
- Performance Management
- Operational Excellence
- Service Delivery
- Business-to-Business (B2B)
- Teamwork
- Project Management
- Data Analysis
- Resource Planning
- Business Reviews
- Talent Management
- Customer Experience Management
- Variance Analysis
- Operations Management
- Quality Management
- Business Process Improvement
- Customer Escalation Management
- Process Transitioning
- Training & Development
- Bottom Quartile Management
- hormonal learning
- Incident Management
- Recruiting
- Customer Experience
- Performance Reviews
- Continuous Improvement
- Customer Service
- Employee Training
- Instructor-led Training
- Hands-on Training
- Training Delivery
- Facilitation
- Training Facilitation
- Learning Management
- Employee Learning & Development
- E-learning Implementation
Hari Vadla Summary
- Hari Vadla, based in United States, is currently a Contact Center Manager at Single Digits, Inc.. Hari Vadla brings experience from previous roles at Cognizant, Genpact, IBM and Hill Street Grocer. Hari Vadla holds a 2021 - 2023 Master's degree in Business Analytics @ University of New Haven. With a robust skill set that includes Root Cause, Presentations, Passionate about Work, Investigation, Fraud Investigations and more. Hari Vadla has 2 emails and 1 mobile phone numbers on RocketReach.
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