Hannah Boyd Email
Customer Care Operations Manager @ BT Group
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Hannah Boyd Location
- Chorley, GB
Hannah Boyd Work
- Customer Care Operations Manager @ (October 2016 - Present)
- Transition and Quality Assurance Manager @ (August 2015 - October 2016)
- Acting Centre Manager @ (April 2015 - August 2015)
- Call Observation Manager @ (October 2014 - April 2015)
- First Line Manager @ (September 2012 - October 2014)
- Team Manager @ (December 2010 - September 2012)
- Customer Services Agent and Senior Agent @ (October 2006 - December 2010)
Hannah Boyd Education
- Penwortham Girls High School 1998-2003
Hannah Boyd Skills
- Innovative and Influential
- Enthusiastic and Motivational
- Leadership
- Team Management
- Performance Management
- Insurance
- Customer Service
- Customer Experience
- Change Management
- Call Centers
- Management
- Stakeholder Management
- Process Improvement
- Customer Satisfaction
- Operations Management
- Outsourcing
- Business Process Improvement
- CRM
- Continuous Improvement
- Research
- Training
- Marketing
Hannah Boyd Summary
- Hannah Boyd, based in Chorley, GB, is currently a Customer Care Operations Manager at BT. Hannah Boyd brings experience from previous roles at BT. Hannah Boyd holds a 1998 - 2003 Penwortham Girls High School. With a robust skill set that includes Innovative and Influential, Enthusiastic and Motivational, Leadership, Team Management, Performance Management and more. Hannah Boyd has 3 emails on RocketReach.
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