2022 -
2023 Customer Engagement Manager and Relationship officer @
2023 -
now Credit Officer @
2023 -
2024 Customer Relations Specialist @
2022 -
2023 Customer onboarding specialist @
2021 -
2022 Customer Service Representative @
2018 -
2018 Health Assistant @
Hafsah Shofidiya Education
Tai solarin university of education
Bachelor of Science (Ed) (Health Education)
2015
-
2019
Hafsah Shofidiya Skills
DAX
Churn Management
Microsoft Office
Call Center Development
Microsoft Power BI
Data Visualization
Data Analysis
Microsoft Excel
Data Analytics
Data Entry
Contact Centers
Customer Service Management
Customer Loyalty
Communication
Commercial Credit
Service Operations
Credit Control
Risk Assessment
Risk Management
Customer Service Representatives
Hafsah Shofidiya Summary
Hafsah Shofidiya, based in Lagos, Nigeria, is currently a Credit Officer at BOWMAN MFB. Hafsah Shofidiya brings experience from previous roles at BOWMAN MFB and Jumia Nigeria. Hafsah Shofidiya holds a 2015 - 2019 Bachelor of Science (Ed) in Health Education @ Tai solarin university of education. With a robust skill set that includes DAX, Churn Management, Microsoft Office, Call Center Development, Microsoft Power BI and more. Hafsah Shofidiya has 2 emails on RocketReach.
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