Director of Customer Service Operations @ Audible, Inc.
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Guy Jackson Location
New York, NY, US
Guy Jackson Work
2024 -
now Director of Customer Service Operations @
2022 -
2024 Sr. Manager Customer Service Operations @
2019 -
2022 Vendor Relationship Manager @
2015 -
2019 Contact Center Vendor Performance Manager @
2014 -
2015 Engagement Center Manager @
2007 -
2014 Customer Care Call Center Supervisor @
2000 -
2007 Capitol Technician @ Hill Rom
Guy Jackson Skills
Call Centers
Management
Customer Service
Telecommunications
Wireless
Managed Services
Human Resources
Performance Management
Performance Improvement
Change Management
Employee Relations
Employee Training
Leadership
Customer Retention
Medical Devices
Contract Management
Field Service
Customer Experience
Customer Satisfaction
Team Leadership
Account Management
Sales
Microsoft Office
Team Building
Vendor Management
Troubleshooting
Research
PowerPoint
Contact Centers
Guy Jackson Summary
Guy Jackson, based in New York, NY, US, is currently a Director of Customer Service Operations at Audible. Guy Jackson brings experience from previous roles at Audible, Audible, Inc., Affinion Group and AbilTo. With a robust skill set that includes Call Centers, Management, Customer Service, Telecommunications, Wireless and more. Guy Jackson has 3 emails and 2 mobile phone numbers on RocketReach.
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