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Guy Halton Location
London, England, GB
Guy Halton Work
Senior Consultant @ (March 2026 - Present)
Director Service Management @ (March 2024 - February 2025)
Director of Service Management (Interim) @ (March 2024 - February 2025)
Delivery Excellence Director - RSA @ (January 2023 - March 2024)
PMO Lead - Telefonica Germany @ (February 2022 - January 2023)
Service Transition Lead - National Grid @ (June 2021 - February 2022)
Transition Architecture Project Manager at Micro Focus @ (January 2020 - June 2021)
Programme Director SSP HSBC @ (April 2019 - January 2020)
Senior Managing Consultant @ (October 2016 - December 2023)
Senior ITIL Consultant - Lloyds Banking Group @ (October 2016 - April 2019)
Re Insurance Service Manager @ (December 2013 - September 2016)
Client Services Manager - Amlin @ Trinity Expert Systems (October 2012 - December 2013)
ServiceInsight Lead - International BofAML @ (October 2009 - October 2012)
International Specialist @ CB Richard Ellis (October 2009 - September 2012)
Customer Support Manager @ (July 2008 - August 2009)
Head of Customer Service @ (October 2006 - July 2008)
Customer Services Manager @ Charter UK (February 2004 - October 2006)
Support Manager @ (August 1999 - February 2004)
Guy Halton Education
Coventry University 1994-1997
The Tiffin School 1987-1994
Guy Halton Skills
Management
ITIL
Process Improvement
Leadership
Change Management
Outsourcing
Account Management
Service Level Agreements
Enterprise Software
Training
Service Delivery
Vendor Management
Project Delivery
Service Management
Facilities Management
Sla
Customer Service
Managed Services
Operations Management
Team Leadership
Help Desk Support
Customer Experience...
Customer Satisfaction
Customer Retention
Team Building
CRM
Professional Services
Customer Relationship Management Crm
Obrazovanje
Evropske Integracije
Customer Experience Management
Enterprise Systems
Ekonomsko Poslovni Forum
IT Service Management
Customer Relationship Management
Guy Halton Summary
Guy Halton, based in London, England, GB, is currently a Senior Consultant at Illuminet Solutions. Guy Halton brings experience from previous roles at ParentPay Group and Wipro. Guy Halton holds a 1994 - 1997 Coventry University. With a robust skill set that includes Management, ITIL, Process Improvement, Leadership, Change Management and more. Guy Halton has 2 emails and 1 mobile phone numbers on RocketReach.
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