Principal Application Analyst - Voice of Customer @ Mayo Clinic
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Gus Long Location
Breckenridge, CO, US
Gus Long Work
2024 -now Principal Application Analyst - Voice of Customer @
2024 -2024 Director of Strategy and Operations @
2023 -2023 Senior Manager, Digital Solutions, Strategy and Operations @
2022 -2023 Senior Manager, Digital Solutions, Implementations @
2021 -2022 Senior Manager, Digital Solutions, Emerging Markets @
2020 -2021 Manager, Digital Solutions @
2019 -2020 Senior Analyst, Digital Solutions @
2018 -2019 Customer Success Manager @
2017 -2018 Account Executive @
2017 -2017 Customer Success Manager @
2014 -2017 Analyst, Professional Services @
2012 -2014 Operations Analyst @
2011 -2011 Intern @
2005 -2010 Lifeguard and Assistant Manager @
Gus Long Education
Fordham University
Bachelor of Science (B.S.) (Psychology)
Victoria University of Wellington
Gus Long Skills
Operational Excellence
Establishing Processes
Diplomacy
Change Management
Issue Identification
Professional Services
Leadership
Cross-functional Team Leadership
Customer Retention
Account Expansion
New Customer Acquisitions
Managed Services
Project Implementation
Customer Success
Risk Management
Resource Allocation
Operational Strategy
Escalations Management
SaaS
Customer Experience Management
Customer Experience
Voice of the Customer
People Management
Operations Management
Project Management
Renewal Retention
Digital Engagement
Digital Strategy
Web Analytics
Salesforce.com
Salesforce.com Administration
Smartsheet
Databases
Data Analysis
Data Migration
Private Equity
Venture Capital
Social Media
Research
Microsoft Excel
PowerPoint
Microsoft Word
SPSS
Facebook
SQL
Alternative Assets
SOQL
Conga
Sales Logix
Gus Long Summary
Gus Long, based in Breckenridge, CO, US, is currently a Principal Application Analyst - Voice of Customer at Mayo Clinic. Gus Long brings experience from previous roles at Sabik Design and Medallia. Gus Long holds a Bachelor of Science (B.S.) in Psychology @ Fordham University. With a robust skill set that includes Operational Excellence, Establishing Processes, Diplomacy, Change Management, Issue Identification and more. Gus Long has 4 emails and 1 mobile phone numbers on RocketReach.
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