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Guli Masters Location
Blackburn, Blackburn With Darwen, United Kingdom
Guli Masters Work
2023 -now Regional SHEQ Advisor (Lancs) @
2020 -2022 Area Manager @
2019 -2020 Field Change Manager (Secondment) @
2017 -2019 Service Delivery Network Engineer @
2016 -2017 Outbound Team Manager (Hybrid CSM) @
2016 -2017 Seconded Customer Service Manager @
2014 -2016 Team Leader CSM Development Programme (Leading, Leaders) @
2014 -2014 Sales Executive @
2012 -2014 Team Leader (Seconded) @
2010 -2012 Aspire (Acting Team Leader) @
Guli Masters Education
Liverpool John Moores University
Bachelor of Arts (B.A.) (SOCIAL SCIENCES)
2000-2004
Guli Masters Skills
Telecommunications
Customer Experience
Call Centers
Mobile Devices
Service Delivery
Stakeholder Management
Team Leadership
Mobile Communications
GSM
3G
Performance Management
Customer Retention
Sla
Direct Sales
Service Management
Coaching
2G
Team Management
Telephony
Unified Communications
VoIP
Telco
Cellular Communications
Mobile Technology
VAS
GPRS
IVR
Customer Satisfaction
4G
SMS
Provisioning
Line Management
Key Performance Indicators
Mobile Internet
Contact Centers
Management
Change Management
Customer Service
Guli Masters Summary
Guli Masters, based in Blackburn, Blackburn With Darwen, United Kingdom, is currently a Regional SHEQ Advisor (Lancs) at Substantial Group. Guli Masters brings experience from previous roles at Openreach and Capita. Guli Masters holds a 2000 - 2004 Bachelor of Arts (B.A.) in SOCIAL SCIENCES @ Liverpool John Moores University. With a robust skill set that includes Telecommunications, Customer Experience, Call Centers, Mobile Devices, Service Delivery and more. Guli Masters has 1 mobile phone numbers on RocketReach.
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