Greg Middleby-Clements Email
General Manager, Customer Success and Delivery Group @ NEC Australia (Past)
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Greg Middleby-Clements Location
- Sydney, NSW, AU
Greg Middleby-Clements Work
- 2020 - 2023 General Manager, Customer Success and Delivery Group @
- 2019 - 2020 General Manager, Customer Engagement @
- 2017 - 2020 General Manager, Service Delivery @
- 2015 - 2017 General Manager - Mission Critical Communications and Mobility @
- 2013 - 2015 National Manager Field Services @
- 2012 - 2013 Program Executive, Shared Services Transformation @
- 2010 - 2012 Service Delivery Executive - AMP Capital @
- 2008 - 2010 Director, Enterprise Services Management Asia Region @
- 2005 - 2008 General Manager, Enterprise Service Management @
- 2000 - 2005 National Service Desk Manager @
- 1987 - 2000 Various @
Greg Middleby-Clements Education
- University of Newcastle
Bachelor of Information Science (Organisational Change Management)
- Newcastle College of Higher Education
Diploma of Information Systems (Systems Analysis, Design & Programming)
- Newcastle TAFE
Graduate Electronics Certificate (Microprocessor systems design and control)
- Newcastle TAFE
Electrical Trades Cerificate (Heavy Industry and Mining, Power & Control Systems)
- University of Newcastle
Higher National Diploma (Information Technology)
Greg Middleby-Clements Skills
- Project Management
- Customer Service
- Strategic Planning
- ITIL
- Program Management
- Accelerated Implementation Management
- Managerial Finance
- Strategic Leadership
- Service Delivery
- Operations Management
- Leading Change
- Implementation Methodology
- Service Improvement
- Management
- IT Service Management
- Incident Management
- IT Strategy
- Outsourcing
- Service Management
- Sla
- Strategy
- Leadership
- Business Transformation
- Process Improvement
- Service Desk
- CRM
- Infrastructure
- IT Outsourcing
- IT Management
- Project Delivery
- System Deployment
- Vendor Management
- IT Operations
- Project Portfolio Management
- Governance
- PMO
- Change Management
- Business Process Improvement
- Communications
- Shared Services
- Consultation
- Services
Greg Middleby-Clements Summary
- Greg Middleby-Clements, based in Sydney, NSW, AU, was previously a General Manager, Customer Success and Delivery Group at NEC Australia. Greg Middleby-Clements brings experience from previous roles at NEC Australia. Greg Middleby-Clements holds a Bachelor of Information Science in Organisational Change Management @ University of Newcastle. With a robust skill set that includes Project Management, Customer Service, Strategic Planning, ITIL, Program Management and more.
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