Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.
Factiva is a business information and research tool owned by Dow Jones & Company, it aggregates content from both licensed and free sources, and provides organizations with search, alerting, etc.
Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
AWS Managed Services automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Garland Technology provides industry leading test access points (TAPs), inline bypass TAPs, network packet brokers (NPB), and Cloud visibility solutions.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
Green Button Alliance Productivity And Operations Technology
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights
Amazon Translate is a neural machine translation service powered by deep learning models that allow for fast and accurate translation supporting multiple languages.
Green Button Alliance Programming Languages And Frameworks Technology
Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.
Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.
AWS Single Sign-On (AWS SSO) is a cloud service that allows you to grant users access to AWS resources, such as Amazon EC2 instances, across multiple AWS accounts.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
Google Cloud Identity & Access Management (IAM) lets administrators authorize who can take action on specific resources, giving you full control and visibility to manage cloud resources centrally.
Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.
Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.
Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Cisco Webex Meetings is a video conferencing service for the enterprise, offering highly secure integrated audio, video, and content sharing from the Cisco Webex cloud.
Epicor HCM is a human resources (HR) management software and a human resource information system (HRIS) for automating the entire range of HR processes from recruitment to retirement. Epicor's cloud HR software helps to foster talent within users organization, recruit new talent, track employee performance and manage the wealth of employee data.
Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.
IBM Lotus Notes is enterprise email software that provides a desktop workflow application providing instant messaging, email, calendars, blogs, personnel directory and forums to organisations.
Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.
CareerPlug provides hiring software, including applicant tracking, for businesses and franchises. CareerPlug's innovative hiring solutions help over 5000 companies attract, evaluate and retain high-quality teams.
EPIC from Clarity Wave is a bilingual, gamified system for SMBs to measure & improve employee experience and workplace culture with weekly 360° mini-surveys. Organizations can promote peer-to-peer recognition and gather anonymous feedback to help improve the working environment.
Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.
The Kronos Workforce Central suite of workforce management solutions can be configured to help control labour costs, increase productivity, minimise compliance risk, and more fully engage your employees for stronger business results. It also helps with Recruitment.
Microsoft Academic Knowledge Exploration Service (MAKES) offers a fast and effective way to add interactive academic search and refinement to applications.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.
Green Button Alliance Finance And Accounting Technology
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Epicor ERP delivers industry-specific software tailored to the specific needs & functions of manufacturing organizations, leveraging emerging technologies such as IoT, social collaboration, big data & analytics, 3D design automation, and mobility.
NetSuite ERP Built-in business intelligence provides real-time insights into key business performance indicators for a unified view of the organization.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
Microsoft Project Portfolio Management is a project management tool that allow project and program managers to aggregate portfolios, programs, and projects in a visual interactive roadmap for broader visibility and execute projects with a highly robust scheduling engine.
STARLIMS is a web-based LIMS (Laboratory Information Management System) designed for a wide variety of laboratory environments operating in many scientific and industrial disciplines.
Green Button Alliance Operations Software Technology
Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.
Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.
Green Button Alliance Operations Management Technology
Siemens Teamcenter is a PLM (Product Lifecycle Management) software that provides digital mockup and visualization capabilities so everyone in the product lifecycle can access and collaborate with 2D and 3D design data and make informed decisions.
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