Gracey Hernandez's Location
Manila, Philippines
Gracey Hernandez's Work
- General Manager/Vice President @ West Nairobi School
- Senior Group Manager and Assistant Vice President @ WNS - Sri Lanka
- Training Director - Vocus Communications @ Acquire BPO
- Training and Quality Manager - Vocus Communications @ Acquire BPO
- Strategic Business Unit Manager @ Xerox
- Senior Operations Manager @ C3 CustomerContactChannels Philippines Ltd.
- Senior Operations Manager @ Acquire BPO
- Program Manager @ Acquire BPO
- Training and Development Manager @ Acquire BPO
- Training Manager @ APAC Customer Services
Gracey Hernandez's Education
- Saint Paul University
AB ( Communication Arts)
1994 - 1998
Gracey Hernandez's Skills
- Telecommunications
- BPO
- Organizational Development
- CRM
- Training
- Training Needs Analysis
- Coaching
- Account Management
- Call Centers
- Outsourcing
Gracey Hernandez's Summary
Gracey Hernandez, based in Metro Manila, Philippines, is currently a General Manager/Vice President at WNS, bringing experience from previous roles at WNS Global Services, Acquire Bpo and Xerox. Gracey Hernandez holds a 1994 - 1998 AB in Communication Arts @ Saint Paul University. With a robust skill set that includes Telecommunications, BPO, Organizational Development, CRM, Training and more, Gracey Hernandez contributes valuable insights to the industry. Gracey Hernandez has 3 emails on RocketReach.
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