2024 -
now Corporate Vice President - Client Services @
2021 -
2024 Vice President, Customer Service Operations @
2018 -
2021 Vice President and Managing Director, Service Operations @
2017 -
2018 Executive Vice President - Global Operations @
2016 -
2017 Americas Operating Unit Leader ???????? Seller Support @
2011 -
2016 Senior Director, Service Delivery ???????? Global Customer Operations @
2009 -
2011 Senior Director, Global Training - Global Customer Operations @
2004 -
2009 Vice President @
2005 -
2006 Head of Operations ???????? Outsell Call Center @
2003 -
2004 Insurance Agent @
1993 -
2003 Airborne Spanish Linguist @
Brian Quinn Education
Defense Language Institute
(Spanish)
Park University
Bachelor Of Science (Management, Finance)
Brian Quinn Skills
Call Center
Leadership Development
Sales
Customer Service
Motivational Speaking
Customer Experience
Coaching
Account Management
Sales Management
Strategic Planning
Leadership
Team Building
Management
Business Development
Direct Sales
Strategy
Outsourcing
Project Management
Workforce Management
Training
Team Leadership
Call Centers
Customer Satisfaction
Vendor Management
CRM
Sales Operations
Team Management
Customer Retention
Operations Management
Performance Management
Contact Centers
Customer Relationship Management (CRM)
Brian Quinn Summary
Brian Quinn, based in Pittsburgh, PA, US, is currently a Corporate Vice President - Client Services at WNS. Brian Quinn brings experience from previous roles at Cigna, Teleperformance and Amazon. Brian Quinn holds a Defense Language Institute. With a robust skill set that includes Call Center, Leadership Development, Sales, Customer Service, Motivational Speaking and more. Brian Quinn has 1 emails and 2 mobile phone numbers on RocketReach.
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