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Gordon McPhail Location
Paddock Wood, GB
Gordon McPhail Work
Customer Services Director EMEA @ (April 2021 - Present)
Sales Operations Director @ (January 2013 - April 2021)
Senior Portfolio Manager @ (March 2012 - December 2012)
Ict Programme Director @ (July 2010 - February 2012)
Head of Procurement @ (January 2010 - June 2010)
Director of Service Delivery @ (July 2008 - October 2009)
Director of Operations @ (January 1998 - July 2008)
Operations Manager @
Gordon McPhail Education
Guildford Technical College
(Business Studies)
1977-1979
Gordon McPhail Skills
Account Management
Account Planning
Agile & Waterfall Methodologies
Agile Methodologies
Budgeting
Business Development
Business Process Improvement
Business Process Re-engineering
Category Management
Change Management
Client Relations
Commercial Awareness
Contract Negotiation
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Energy Management
Forecasting
Global Relation
IT Integration
IT Operations
IT Outsourcing
IT Project & Program Management
Indirect Spend
Infrastructure
Local Government
Managed Services
Microsoft Office
National Accounts
New Business Development
Operations Management
Outsourcing
P&L Management
PRINCE2
Presentation Skills
Presentations
Private Sector
Procurement
Procurement Outsourcing
Program Management
Project Delivery
Project Governance
Project Implementation
Project Planning
Project Portfolio Management
Proposal Development
Relationship Building
Scrum
Service Delivery
Stakeholder Management
Strategic Account Development
Supply Chain Management
Team Leadership
Teamwork
Vendor Management
Gordon McPhail Summary
Gordon McPhail, based in Paddock Wood, GB, is currently a Customer Services Director EMEA at Bell Integration. Gordon McPhail brings experience from previous roles at Bell Integration, 2e2 It Managed Service Operations and Agilisys. Gordon McPhail holds a 1977 - 1979 Guildford Technical College. With a robust skill set that includes Account Management, Account Planning, Agile & Waterfall Methodologies, Agile Methodologies, Budgeting and more. Gordon McPhail has 1 emails on RocketReach.
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