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Eric Sheedy Location
New York, NY, US
Eric Sheedy Work
Partner Advisor @ (November 2025 - Present)
Senior Advisor @ (September 2025 - Present)
Strategic Advisor @ (August 2024 - November 2025)
Executive Advisor @ (January 2024 - September 2025)
Principal - Executive Client Partner @ (January 2010 - November 2023)
Principal - Global Head of Operations @ (November 2005 - January 2021)
Technical and Process Management Consultant @ (August 2003 - August 2005)
NOC Shift Supervisor @ (August 2001 - May 2003)
SOC Level 3 Lead and Manager and Engineer @ (November 2000 - June 2001)
Systems Administrator @ (October 1999 - November 2000)
Jr Systems Administrator and Client Representative @ In-Touch Management Systems (May 1998 - October 1999)
Sr Operator and Supervisor @ (March 1991 - May 1998)
Eric Sheedy Education
New York Institute of Technology 1997-2001
Eric Sheedy Skills
Account Management
Business Continuity
Business Development
Business Process
Business Process Improvement
Business Strategy
COBIT
CRM
Change Management
Cloud Computing
Communication
Consulting
Contract Negotiation
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Data Center
Demand Management
Digital Transformation
Direct Sales
Disaster Recovery
Engagement Management
Executive Management
Global Cross-Functional Team Leadership
Global Delivery
Global Leadership
Governance
Help Desk Support
IT Escalation
IT Integration
IT Leadership
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
IT Transformation
ITIL
Incident Command
Incident Handling
Incident Management
Incident Response
Information Technology
Integration
Interpersonal Skills
Key Performance Indicators
Leadership
Leadership Development
Linux
Long-term Customer Relationships
Major Incident Management
Managed Services
Management
Negotiation
New Business Development
Operational Excellence
Operational Execution
Operational Planning
Operations Management
Outsourcing
Performance Appraisal
Performance Improvement
Performance Management
Pre-sales
Process Improvement
Process Management
Professional Services
Program Management
Project Management
Resource Management
SaaS
Sales
Sales Operations
Servers
Service Delivery
Service Desk Management
Service Management
Six Sigma
Solaris
Solution Selling
Strategic Initiatives
Strategic Partnerships
Strategic Planning
Strategic Sourcing
System Administration
Talent Management
Team Building
Team Leadership
Team Management
Teamwork
Technical Services
Technical Support
Technology Leadership
Technology Solutions
Use Cases
Vendor Management
Long Term Customer Relationships
Long Term Customer
Operations
Pre Sales
Eric Sheedy Summary
Eric Sheedy, based in New York, NY, US, is currently a Partner Advisor at Bell Integration. Eric Sheedy brings experience from previous roles at BairesDev, PeopleReign, IPsoft and Amelia. Eric Sheedy holds a 1997 - 2001 New York Institute of Technology. With a robust skill set that includes Account Management, Business Continuity, Business Development, Business Process, Business Process Improvement and more. Eric Sheedy has 5 emails and 3 mobile phone numbers on RocketReach.
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