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Gordon McCall Location
Falkirk, GB
Gordon McCall Work
2025 -now Sr Solution Architect @
2016 -2025 Planning Strategy Consultant @
2000 -2016 Resource Planning Manager @
2016 -2025 Planning and Delivery Professional @ Contractor
Gordon McCall Education
The University of Stirling
Bachelor’s Degree (Business)
2000-2006
Dollar Academy
High School
1991-1997
Gordon McCall Skills
Business Process Improvement
Call Centers
Customer Experience
Outsourcing
Team Management
BPO
Performance Management
Contact Centers
Workforce Management
Service Delivery
Stakeholder Management
Change Management
Avaya
Call Center
Project Planning
Business Transformation
Management
Forecasting
Business Intelligence
CRM
Operations Management
Capacity Planning
Strategic Planning
Planning
Resources
Offshoring
Gordon McCall Summary
Gordon McCall, based in Falkirk, GB, is currently a Sr Solution Architect at Concentrix. Gordon McCall brings experience from previous roles at Concentrix and Contractor. Gordon McCall holds a 2000 - 2006 Bachelor’s Degree in Business @ The University of Stirling. With a robust skill set that includes Business Process Improvement, Call Centers, Customer Experience, Outsourcing, Team Management and more. Gordon McCall has 1 emails on RocketReach.
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