Goodays (ex-Critizr) Information

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. Goodays helps hundreds of leading global brands deliver personal customer experiences at scale, without losing that welcomed human touch. Our mission is to provide our clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. We ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter. Our technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin and Jules. We are present in more than 70,000 business locations and give the entire organisation, from c-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer. Goodays turns customer feedback into better business. By adopting a company-wide customer-centric mindset, you can: - Provide customers with more personal and human customer experiences - Make front-line work more rewarding and essential - Improve the connection with HQ by decreasing the gap between customer and strategy Our passionate international team can be found at our offices in Paris, Lille, London, Spain, the Netherlands and Japan. Our values are: human, collaborative, ambitious, and entrepreneurial, and we received the Speak and Act award for ‘Best Workplace Experience 2022.’