GoInstant Technology Stack

Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.

Provide Support, LLC is a global provider of LiveChat software and Real-Time Website Monitoring solutions for e-commerce sites, online publishers and other organizations.

Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.

Salesforce Forms helps to create forms to collect data from your site visitors and submit the data to standard or custom Salesforce objects.

Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.

Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.

Thunderhead ONE Engagement Hub is a cloud-based customer engagement platform thats been designed to discover customer insight in real-time, across every interaction throughout the entire customer journey.

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

AddToAny is the universal sharing platform for websites and apps.

Dentsu Aegis Network is a global media group that specialises in Media, Digital and creative Communications services that Innovate the way brands are built.

Drift is a cloud-based live chat solution for sales and marketing teams it also includes an AI-powered chat bot, in-app messaging & email management tools.

GlobeNewswire is an American press release distribution company, headquartered in Los Angeles, California.

DoubleClick is a digital advertising solution from Google.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

IP-API provides free usage of its Geo-IP API through multiple response formats.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Amazon CloudFront is a content delivery web service.

BugHerd is a simple bug tracker that helps capture client feedback, resolve issues and manage projects visually.

API-first CMS and blogging platform built for developers

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

New Relic provides real-time performance insights into software, infrastructure and customer experience so software-driven businesses can innovate faster. New Relic cuts through the complexity and risk associated with digital transformation.

Adobe Illustrator is a vector graphics editor.

Adobe Stock is an online collection of royalty-free stock images, vector graphics, illustrations, video footage, templates, audio, and 3D assets.

AMP is a way to build web pages for static content that render fast.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

Google Cloud Storage is a RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure. The service combines the performance and scalability of Google's cloud with advanced security and sharing capabilities.

Nasuni is a solution that unifies primary data storage, offsite disaster recovery, and data backup.

Salesforce App Cloud is a platform to build apps for customers, employees, and partners.

Salesforce App Cloud Force.com lets developers rapidly create and deploy trusted cloud applications that are rock solid, secure, and scalable without having to worry about provisioning hardware or application stacks.

Anypoint Platform is an API Manager that enables customers to manage users, monitor and analyze traffic, and even secure APIs with ordered policies.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

TrueSight Pulse is real-time infrastructure monitoring-as-a-service, giving users second-by-second visibility into host and application performance.

Workato connects their apps and automate company business. Enable powerful business workflows and push data across apps with conditional filters, sans duplicates.

Bizzabois an complete web and mobile-based event registration and management solution spanning site building, ticketing, analytics, CRM features and on-site check-in support.

Cloudinary allows users to securely upload images to customer's websites and mobile apps.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Milestones PM+ is a customizable project and process management solution for Salesforce with project templates, automation, and Salesforce integration.

Calabrio Call Recording is a software enabling digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality.

Elements CRM is customer relationship management (CRM) software for Apple Business or Enterprise. It's a CRM built exclusively for Mac, OS X and iOS devices. Elements CRM helps Apple users to better manage their leads and client interactions. The app enables you to store contact information, schedule follow-up communication, track opportunities, and

GoToWebinar is a collaboration tool user can use to conduct "do-it-yourself"" webinars

Hopin is an online events platform for creating live virtual events that connect people around the world.

Create your online school and deliver interactive content.

ON24 webcasting and virtual communications solutions provide corporations with the power to engage global audiences with interactive, live content for marketing, training and corporate communications. Their industry-leading platform helps organizations to communicate with employees and clients.

SalesforceIQ powers sales teams with Relationship Intelligence technology. they building the next generation of intelligent software to transform the way teams work through data-driven insights.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Clearbit develops a suite of business intelligence APIs for modern day firms.

Index creates the profiles of the contacts, enables users to make notes of the meeting and share it with the team.

Managed backup services, and release management tools for Salesforce

Pardot is a automate sales & marketing activities - nurture leads, assign leads, qualify leads, track prospect activity, & set up alerts & reports.

Passage Technology is a business software company that provides awesome, easy to use apps and custom solutions for Salesforce customers.

People.ai uses machine learning to predict which sales reps are the perfect fit for your company, eliminating bias and self-reporting.

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting

Salesforce1 Mobile App allows users to close deals, service customers and deliver 1:1 marketing campaigns from anywhere.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

McAfee cloud security software offers a scalable solution for IT teams in small and medium-sized companies. McAfee offer a number of SaaS products that provide desktop, email and web security for small businesses. Some of the McAfee for Small Business security products include: McAfee Email Protection, McAfee Web Protection, McAfee Total Protection.

OneTrust is a technology platform to operationalize privacy, security and third-party risk management.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Transcend is a personal data infrastructure layer that automates GDPR access/erasure requests across databases and third party SaaS too

TRUSTe is a data privacy management solution enabling businesses to collect and use customer data from web, mobile and advertising channels.

Evergage track each visitor and their actions on web and mobile. Integrate data across platforms, conduct A/B and multivariate testing, and access real-time reporting.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

New Relic One is an entity-centric observability platform that collects and contextualizes all operational data—from any source—and simplifies instrumentation, data ingestion, exploration, correlation, and machine learning-powered analysis to support observability for every organization.

Salesforce Social Studio is a social media listening software that helps businesses discover & analyze conversations about their brand across multiple channels.

Tableau Desktop is data visualization software that lets users see and understand data within minutes. Tableau Desktop has a rich feature set and allows users to code and customize reports.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Kulturra payment center offers invoicing, payments and subscription solutions.

Paylocity provides payroll services and human resource software solutions for employees and businesses across America

SalesforceIQ powers sales teams with Relationship Intelligence technology. They are building the next generation of intelligent software to transform the way teams work through data-driven insights.

Simple is an online banking tool with built-in budgeting and saving modules.

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the worlds largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Loader.io is a load testing service that allows you to stress test your web-apps and apis with thousands of concurrent connections.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Swrve is a mobile marketing platform that empowers marketers to drive engagement, retention and monetization with their mobile apps.

MarkMonitor Domain Management allows companies to safely and effectively manage valuable domain portfolios. Using best-of-breed technology, security and expertise, brands can make smart registration decisions, maximize portfolio values and rein in costs.

Mirakl gives retailers and brands the ability to quickly launch a new source of revenue with their own online marketplace.