Gilbert Joseph Email & Phone Number
Director Of Operations @ CANAL+ CONTACT Ltd
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Gilbert Joseph Location
- Mauritius
Gilbert Joseph Work
- 2017 -now Director Of Operations @
- 2010 -now Operations Manager @
- 2008 -2010 Technical Support Manager @
Gilbert Joseph Education
- University of Mauritius
MBA (IT Enterprise Management)
2011-2013 - University of Mauritius
BSc (Hons) (Business Informatics)
2009-2011 - University of South Africa/Universiteit van Suid-Afrika
Certificate (IT)
2001-2004
Gilbert Joseph Skills
- Contact Center Operations
- Customer Service Management
- Contract Negotiation
- Analytical Skills
- Contact Center Management
- Leadership
- Customer Satisfaction
- Telecommunications
- Customer Relations
- Outsourcing
- Call Center
- Customer Service
- CRM
- Project Planning
- Change Management
- Process Improvement
- Management
- Team Leadership
- Call Centers
- DSL
- Team Management
- BPO
- Business Analysis
- Training
- IT Management
- Databases
- Negotiation
- Operations Management
- Sales Management
- Budgets
- Computer Network Operations
- Project Management
- Business Development
- Security
- Wireless
- Business Process Improvement
- Account Management
- Requirements Analysis
- Business Process
- Business Strategy
- Performance Management
- Pre-sales
- ITIL
- Integration
- VoIP
- Business Services
- Pre Sales
Gilbert Joseph Summary
- Gilbert Joseph, based in Mauritius, is currently a Director Of Operations at CANAL+ CONTACT Ltd. Gilbert Joseph brings experience from previous roles at CANAL+ CONTACT Ltd and Outremer Telecom. Gilbert Joseph holds a 2011 - 2013 MBA in IT Enterprise Management @ University of Mauritius. With a robust skill set that includes Contact Center Operations, Customer Service Management, Contract Negotiation, Analytical Skills, Contact Center Management and more. Gilbert Joseph has 2 emails and 2 mobile phone numbers on RocketReach.
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