Based in Dayton, Ohio, Premier Health’s mission is We care. We teach. We innovate. We Serve. Home to the nation’s 31st largest hospital, the region’s only adult Level I trauma center and the largest locally based clinical laboratory, Premier Health continues to build upon a more than 130-year legacy of providing clinical excellence and compassionate care to friends and neighbors across Southwest Ohio. The health system offers award-winning care at five hospital sites: Miami Valley Hospital in Dayton with additional inpatient sites at Miami Valley Hospital South in Centerville and Miami Valley Hospital North in Englewood; Atrium Medical Center in Middletown; and Upper Valley Medical Center in Miami County. In addition, Premier Health provides a comprehensive range of care choices at its eight emergency departments, eight Urgent Care locations, and more than 130 outpatient locations and affiliated primary care and specialty physician offices, as well as home health, mental health, and substance abuse services.
Started in 2000 and having served over ten million patients during our tenure, MedDirect is a patient services company owned by MedData, Inc.
MedDirect provides comprehensive outsourced patient billing and communication solutions to leading healthcare providers, connecting with patients immediately after care through personalized, multi-channel communications. Our technology and services seamlessly integrate with a provider’s existing billing platform so there is no need to disrupt current insurance billing processes. As a result, the implementation process requires minimal involvement of your I.T. staff and is provided at our expense.
We offer the program as an “Extended Business Office” solution that connects with patients who are uninsured or have balances after insurance adjudication via customized communications prior to receiving their first bill. We do this via proven patient segmentation and outreach strategies that educate, engage and communicate with patients in a way that drives results. Our technology and hands-on process includes patient satisfaction services and feedback loops to both the client and their billing service/office that increases patient pay revenue, finds and updates insurance, enhances the patient's pre and post-clinical experience, streamlines operations and transforms patients into well-informed and loyal customers.