MedDirect Information

Started in 2000 and having served over ten million patients during our tenure, MedDirect is a patient services company owned by MedData, Inc. MedDirect provides comprehensive outsourced patient billing and communication solutions to leading healthcare providers, connecting with patients immediately after care through personalized, multi-channel communications. Our technology and services seamlessly integrate with a provider’s existing billing platform so there is no need to disrupt current insurance billing processes. As a result, the implementation process requires minimal involvement of your I.T. staff and is provided at our expense. We offer the program as an “Extended Business Office” solution that connects with patients who are uninsured or have balances after insurance adjudication via customized communications prior to receiving their first bill. We do this via proven patient segmentation and outreach strategies that educate, engage and communicate with patients in a way that drives results. Our technology and hands-on process includes patient satisfaction services and feedback loops to both the client and their billing service/office that increases patient pay revenue, finds and updates insurance, enhances the patient's pre and post-clinical experience, streamlines operations and transforms patients into well-informed and loyal customers.