Gerald Robbins Email & Phone Number
Sr. Service Delivery Manager | Program Lead @ Aeris Communications
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Gerald Robbins Location
- Troy, MI, US
Gerald Robbins Work
- 2022 - now Sr. Service Delivery Manager | Program Lead @
- 2022 - 2022 Director - Worldwide Service Delivery Management @
- 2016 - 2021 Senior Technical Project Manager – Cloud Service Delivery @
- 2000 - 2015 Director – Worldwide APM Software Technical Support @
Gerald Robbins Education
- Central Michigan University 1995 - 2000
Gerald Robbins Skills
- Leadership
- Solution Selling
- Team Building
- Requirements Analysis
- Linux
- Salesforce.com
- Illustrator
- Sales
- Graphic Design
- Customer Satisfaction
- Troubleshooting
- Communication
- Agile Methodologies
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Scrum
- Software Industry
- Microsoft Office
- Java
- Enterprise Architecture
- Operations Management
- Professional Services
- Risk Management
- Cross Functional Team Leadership
- Training
- Critical Thinking
- Product Management
- Customer Service
- Enterprise Software
- Business Intelligence
- Technical Support
- Task Management
- SaaS
- Cost Control
- Management
- Scheduling
- Project Management
- Coaching
- Problem Solving
- Software Development
- Unix
- Pre Sales
- Call Centers
- Software Project Management
- Cloud Computing
- Application Performance Management
- Integration
- CRM
- Organization Skills
- IT Service Management
- Quality Management
- Litigation
- Process Review
- Suppliers
- IBM
- Psi
- Service Desk
- Vendors
- ISO
- Net
- JIRA
- Mentoring
- Adjustments
- Frameworks
- Relationship Improvement
- Mainframe
- ACD
- CA Clarity
- Interpersonal Communication
- DISC
- Recorder
- Dynatrace
- Assessment
- Travel
- iOS
- Design
- CSI
- Windows System Administration
- Science
- Short
- Executive Reporting
- Skype
- Hub
- Metrics
- Chat
- Exhibiting
- Synthetic
- Project Management Tools
- Boston
- Apm
- SharePoint
- Execution
- Data Center
- Gomez
- Hdi
- Catia
- Server Monitoring
- Sun Microsystems
- System
- Business Services
- Iso 9000
- Engineering
- Strategy
- Red Hat Linux
- Cloud Based
- Changepoint
- Basecamp
- Budgeting
- User Acceptance Testing
- Design Teams
- Android
- Supplier Development
- Microsoft Excel
- Testing
- Policy
- Employee Training
- Supervisory
- Seating
- Scripting
- American
- Quality Control
- System Monitoring
- Process Redesign
- Reporting
- Engineering Training
- Instant Messaging
- Customer Self Service
- Qarun
- VoIP
- Lync
- Applications
- Collaboration Tools
- Mobile Platforms
- Customer Service Management
- Community Development
- SFDC
- Conversation
- Operations
- Suite
- Drafting
- Change Management
- Time Management
- Microsoft Project
- Value Propositions
- z/OS
- Project
- Ubuntu
- Measurements
- Crash
- Conflict
- Train Employees
- Data Migration
- Confluence
- Creation of Training Materials
- Responsibility
- Internal Audit
- E Business
- International
- Obtain
- Oracle Enterprise Manager
- Applied Behavior Analysis
- Detroit
- ITIL
- Kcs
- Teaching
- Academic
- Connectivity
- Hp Ux
- CAD
- Process Improvement
- Software
- IVR
- Knowledge Base
- Internal Controls
- Interviews
- Telephony
- Chrysler
- Manpower
- Clarity
- Public Administration
- CICS
- ShoreTel
- Recruiting
- Performance Management
- Customer Advocacy
- .NET
Gerald Robbins Summary
- Gerald Robbins, based in Troy, MI, US, is currently a Sr. Service Delivery Manager | Program Lead at Aeris Communications. Gerald Robbins brings experience from previous roles at Cubic Telecom, OpenText formerly ANX eBusiness and Dynatrace (Formerly Compuware). Gerald Robbins holds a 1995 - 2000 Central Michigan University. With a robust skill set that includes Leadership, Solution Selling, Team Building, Requirements Analysis, Linux and more. Gerald Robbins has 3 emails and 3 mobile phone numbers on RocketReach.
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