Gerald Riley Email & Phone Number
Support Account Manager (Customer Success) @ NetApp
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Gerald Riley Location
- Durham, NC, US
Gerald Riley Work
- 2012 -now Support Account Manager (Customer Success) @
- 2008 -2012 Technical Support Enigneer @
- 2006 -2007 Systems Engineer @
Gerald Riley Education
- Durham Technical Community College
(Computer Information Technology)
1990-1992
Gerald Riley Skills
- Customer Satisfaction
- Cloud Storage
- Hybrid Cloud
- ONTAP
- Professional Services
- Strategic Thinking
- Customer Engagement
- Executive Relationships
- Customer Experience
- Post-Sales
- Voice of the Customer
- Relationship Development
- Interpersonal Communication
- CSM
- Organization Skills
- Customer Communication
- Business Relationship Management
- Conflict Resolution
- Customer Onboarding
- Customer Advocacy
- Business Reviews
- Active Listening
- Customer Relationship Management (CRM)
- Customer Success
- Communication
- Strategic Accounts
- Written Communication
- Client Relations
- Presentations
- Build Strong Relationships
- NetApp
- Troubleshooting
- Storage Area Networks
- Storage
- SAN
- NetApp Filers
- Storage Virtualization
- SAN Storage
- NAS Storage
- Enterprise Storage
- Storage Architecture
- Storage Solutions
- Technical Support
- Storage Management
- Windows
- Network-Attached Storage (NAS)
- Account Management
- Management
- Project Management
- Public Speaking
- Windows System Administration
- NAS
- Operating Systems
- Hardware
- VMware ESX
- VMware Infrastructure
- iSCSI
- Virtualization
- Fibre Channel
- Windows Server
- VMware
- NFS
- RAID
- System Administration
- Unix
- Deduplication
- SMB
- High Availability
- Data Center
- Active Directory
- Brocade
- Servers
- Disaster Recovery
- Solaris
- Testing
- Public Sector
- SQL
- Strategic Planning
- Network Attached Storage Nas
- Network Attached Storage
Gerald Riley Summary
- Gerald Riley, based in Durham, NC, US, is currently a Support Account Manager (Customer Success) at NetApp. Gerald Riley brings experience from previous roles at NetApp and IBM. Gerald Riley holds a 1990 - 1992 Durham Technical Community College. With a robust skill set that includes Customer Satisfaction, Cloud Storage, Hybrid Cloud, ONTAP, Professional Services and more. Gerald Riley has 2 emails and 1 mobile phone numbers on RocketReach.
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