Gentera Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

SAP Digital CRM is a simple, yet powerful CRM solution thats designed to help smaller sales teams get up and running in minutes.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery UI is a curated set of user interface interactions, effects, widgets, and themes built on top of the jQuery JavaScript Library.

Python is an interpreted high-level programming language for general-purpose programming. Python features a dynamic type system and automatic memory management. It supports multiple programming paradigms, including object-oriented, imperative, functional and procedural, and has a large and comprehensive standard library.

SAP HANA is an in-memory, column-oriented, relational database management system.

ARIS Enterprise Architecture is a business process management solution designed for freelancer and IT professionals. It enables users to generate non-technical modellings such as event-driven process chains (EPCs), value-added chains or even dedicated models, design, import, export and round-trip object managements, find and analyze database interrelationships with Ad-hoc, infer asset relationship with search and query with a graphical query builder, as well as set ARIS reports, scripts and macros.

UiPath is an advanced Enterprise RPA Platform, built for business and IT.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Google Cloud CDN is a Cloud CDN solution by Google that enables customers to deliver content hosted on-premises or in another cloud over Google's high-performance distributed edge caching infrastructure.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

Microsoft Power Apps is a low-code development platform for mobile and web applications.

Blue Jeans enables co-workers, customers and partners to connect over video from multiple devices and platforms.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Cisco Prime Infrastructure is an acquired by brookfield infrastructure partners L.P. prime infrastructure group is a mezzanine investment firm. It focuses on acquiring, managing, and operating infrastructure assets in various distinct asset classes, including energy transmission and distribution, and transport infrastructure within OECD countries.

SAP HANA Enterprise Cloud is a managed, private cloud hosting service for SAP HANA and its related applications.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Cloud-based services centralize the design and deployment of virtual apps and desktops, mobility management and secure file sharing.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Microsoft SharePoint Online is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

Docker is an open platform that enables developers and system administrators to create distributed applications.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

Google Cloud Storage is a RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure. The service combines the performance and scalability of Google's cloud with advanced security and sharing capabilities.

IBM i is an integrated operating environment with a reputation for robust architecture, exceptional security and business resilience.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Oracle Linux with Oracle enterprise-class support offers Linux operating system (OS) for the enterprise computing needs.

SAP Cloud Platform is a platform as a service for creating new applications or extending existing applications in a secure cloud computing environment managed by SAP.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

DoubleClick is a digital advertising solution from Google.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

MicroStrategy helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one click sharing of any insight.

Forcepoint is a web security gateway software that develops software to protect organizations from cyber attacks and data theft.

Google Cloud VPN securely extends the existing peer network to Google's network through an IPsec VPN tunnel. Cloud VPN is particularly useful for low-volume data connections.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

SAP Afaria is a mobile device management software product. It helps large organizations connect mobile devices such as smartphones and tablet computers to the company network, and to simplify the information technology tasks associated with buying, deploying, securing and maintaining such devices

Google Cloud Monitoring collects metrics, logs and traces across Google Cloud Platform.

Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Oracle 12c is the first database for cloud, it simplifies customers efforts to standardize, consolidate, and automate database services.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

IBM Sterling combines powerful, adaptive data translation software, a reliable B2B communications system, user-friendly process control, and first-class support from IBM.

IBM Sterling B2B Integrator helps companies integrate all their complex B2B and EDI processes across partner communities in a single gateway.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Oracle CRM is customer relationship management system created by Oracle Corporation.

SAP CRM application is an integrated CRM that targets midsize and large organizations in all industries.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.

SAP S/4HANA is the digital core that connects your enterprise with people, business networks, the internet of things, big data, and more.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.