Gemma Shaw Email
Data Delivery Lead @ 1st CENTRAL
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Gemma Shaw Location
- Stamford, GB
Gemma Shaw Work
- Data Delivery Lead @ (July 2026 - Present)
- Business Data Consultant @ (January 2025 - July 2026)
- Data Solutions Change Delivery Manager @ (October 2022 - January 2025)
- CX Insight @ (March 2022 - October 2022)
- CX Change Delivery @ (July 2020 - March 2022)
- Customer Insight Manager (Motor and Home) @ (January 2019 - July 2020)
- Voice of the Customer Manager (projects) - Junction @ (September 2016 - January 2019)
- Incident Resolution Manager @ (March 2017 - November 2017)
- Senior Manager Customer and Service Insight - Fusion @ (July 2015 - September 2016)
- Voice of the Customer Manager - Fusion @ (November 2014 - July 2015)
- Quality Manager @ (January 2011 - September 2014)
- Team Assistant at comparethemarket.com @ (May 2010 - January 2011)
Gemma Shaw Education
- Keele University
2.1 (Psychology and Sociology)
2005-2008 - AMVC 1998-2003
Gemma Shaw Skills
- Account Management
- Agile Leadership
- Agile Methodologies
- Analysis
- Analytics
- Business Analysis
- Business Process
- Business Process Improvement
- Change Management
- Complaints
- Customer Experience
- Customer Insight
- Customer Retention
- Customer Service
- Data Analysis
- Data Engineering
- Data Warehousing
- Incident Management
- Introduction to Generative AI
- Leadership
- Management
- Process Improvement
- Project Delivery
- Project Planning
- Relationship Management
- Scrum
- Stakeholder Management
- TCF
- Team Development
Gemma Shaw Summary
- Gemma Shaw, based in Stamford, GB, is currently a Data Delivery Lead at 1st Central. Gemma Shaw brings experience from previous roles at 1st Central, Markerstudy Insurance and BGL Group. Gemma Shaw holds a 2005 - 2008 2.1 in Psychology and Sociology @ Keele University. With a robust skill set that includes Account Management, Agile Leadership, Agile Methodologies, Analysis, Analytics and more. Gemma Shaw has 1 emails on RocketReach.
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Debbie Mehay
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