Gemma O'Brien Email
Senior Manager - Service Management @ Fidelity International
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Gemma O'Brien Location
- Ireland
Gemma O'Brien Work
- 2019 -now Senior Manager - Service Management @
- 2018 -2019 Manager - Service Management @
- 2016 -2017 Specialist - Change Management @
- 2014 -2016 IT Change Manager @
- 2014 -2014 Geocoding Data Analyst @
- 2011 -2013 Data Quality Analyst and Workflow POC @
- 2011 -2011 Tier 2 Retention and Billing Supervisor @ Stream Global Services
- 2010 -2011 Tier 1 Technical and Retention and Billing Support @ Stream Global Services
- 2008 -2009 Research Student @
- 2007 -2007 Intern syringe fill and finish @
Gemma O'Brien Education
- University College Dublin
Professional Certificate in the Principles of Lean Operations in Financial Services
2016-2016 - Trinity College Dublin 2004-2009
- University College Dublin
(Professional Certificate in Financial Crime Prevention)
Gemma O'Brien Skills
- Project Management
- Management
- Team Leadership
- Project Planning
- Data Analysis
- Risk Assessment
- Process Improvement
- Data Management
- Data Quality
- Quality Assurance
- Risk Management
- Analysis
- Operations Management
- Troubleshooting
- Microsoft Access
- Teamwork
- Microsoft Office
- Customer Service
- Software Documentation
- Analytics
- Call Centers
- Research
- Microsoft Excel
- Windows
- Team Management
- Spreadsheets
- Microsoft Word
- Negotiation
- Business Analysis
- Science
- SDS-PAGE
- Marketing Strategy
- Strategic Planning
- Customer Satisfaction
- PowerPoint
- Outlook
- Technical Support
- Time Management
- Team Building
- Market Research
- Editing
- System Administration
- Social Media
- Performance Management
- Account Management
- Linux
- Coaching
- Training
- Databases
- Change Management
- Sds Page
Gemma O'Brien Summary
- Gemma O'Brien, based in Ireland, is currently a Senior Manager - Service Management at Fidelity International. Gemma O'Brien brings experience from previous roles at Fidelity International and Bank of Ireland. Gemma O'Brien holds a 2016 - 2016 Professional Certificate in the Principles of Lean Operations in Financial Services @ University College Dublin. With a robust skill set that includes Project Management, Management, Team Leadership, Project Planning, Data Analysis and more. Gemma O'Brien has 2 emails on RocketReach.
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