Gavin Murray Email & Phone Number
Director HIVE @ Hive, by British Gas
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Gavin Murray Location
- Grangemouth, GB
Gavin Murray Work
- Director HIVE @ (October 2022 - Present)
- Head of Customer Contact Transformation @ (August 2021 - October 2022)
- Customer Contact Director (Interim) @ (April 2021 - August 2021)
- Head of Services - Customer Service @ (February 2019 - May 2021)
- Head of Customer Service @ (June 2013 - January 2019)
- Business Manager @ (March 2010 - May 2013)
- Service and Sales Manager @ (January 2006 - March 2010)
- Business Retention Manager @ (January 2004 - March 2006)
- Sales Team Leader @ (January 2002 - March 2004)
- Global Learning and Development Officer @ (January 2000 - March 2002)
Gavin Murray Skills
- Business Coaching
- Business Process Improvement
- Call Centre planning and management
- Change Management
- Change management and communication
- Coaching
- Contact Centre technology and architecture
- Creation and delivery of complex operating plans
- Delivery of cultural and operational transformation
- Leadership
- Management
- Performance Management
- Performance coaching
- Performance improvement and integrity
- Process Optimization
- Process optimisation
- Project Management
- Recruitment and team building
- Sales
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Training
- Microsoft Word
- Customer Service
- Business Development
Gavin Murray Summary
- Gavin Murray, based in Grangemouth, GB, is currently a Director HIVE at Hive. Gavin Murray brings experience from previous roles at British Gas. With a robust skill set that includes Business Coaching, Business Process Improvement, Call Centre planning and management, Change Management, Change management and communication and more. Gavin Murray has 1 mobile phone numbers on RocketReach.
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