Gavin Murray Email & Phone Number
Director HIVE @ Hive, by British Gas
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Gavin Murray Location
- Grangemouth, GB
Gavin Murray Work
- 2022 -now Director HIVE @
- 2021 -2022 Head of Customer Contact Transformation @
- 2021 -2021 Customer Contact Director (Interim) @
- 2019 -2021 Head of Services - Customer Service @
- 2013 -2019 Head of Customer Service @
- 2010 -2013 Business Manager @
- 2006 -2010 Service and Sales Manager @
- 2004 -2006 Business Retention Manager @
- 2002 -2004 Sales Team Leader @
- 2000 -2002 Global Learning and Development Officer @
Gavin Murray Skills
- Call Centre planning and management
- Contact Centre technology and architecture
- Delivery of cultural and operational transformation
- Recruitment and team building
- Change management and communication
- Creation and delivery of complex operating plans
- Process optimisation
- Performance coaching
- Performance improvement and integrity
- Change Management
- Leadership
- Management
- Performance Management
- Process Optimization
- Sales
- Stakeholder Management
- Business Coaching
- Team Management
- Team Leadership
- Training
- Strategy
- Business Process Improvement
- Coaching
- Project Management
- Microsoft Word
- Customer Service
- Business Development
Gavin Murray Summary
- Gavin Murray, based in Grangemouth, GB, is currently a Director HIVE at Hive. Gavin Murray brings experience from previous roles at British Gas. With a robust skill set that includes Call Centre planning and management, Contact Centre technology and architecture, Delivery of cultural and operational transformation, Recruitment and team building, Change management and communication and more. Gavin Murray has 1 emails on RocketReach.
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