Gavin Murray Email & Phone Number
Director HIVE @ Hive, by British Gas
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Gavin Murray Location
- Grangemouth, GB
Gavin Murray Work
- Director HIVE @ (October 2022 - Present)
- Head of Customer Contact Transformation @ (August 2021 - October 2022)
- Customer Contact Director (Interim) @ (April 2021 - August 2021)
- Head of Services - Customer Service @ (February 2019 - May 2021)
- Head of Customer Service @ (June 2013 - January 2019)
- Business Manager @ (March 2010 - May 2013)
- Service and Sales Manager @ (January 2006 - March 2010)
- Business Retention Manager @ (January 2004 - March 2006)
- Sales Team Leader @ (January 2002 - March 2004)
- Global Learning and Development Officer @ (January 2000 - March 2002)
Gavin Murray Skills
- Call Centre planning and management
- Contact Centre technology and architecture
- Delivery of cultural and operational transformation
- Recruitment and team building
- Change management and communication
- Creation and delivery of complex operating plans
- Process optimisation
- Performance coaching
- Performance improvement and integrity
- Change Management
- Leadership
- Management
- Performance Management
- Process Optimization
- Sales
- Stakeholder Management
- Business Coaching
- Team Management
- Team Leadership
- Training
- Strategy
- Business Process Improvement
- Coaching
- Project Management
- Microsoft Word
- Customer Service
- Business Development
Gavin Murray Summary
- Gavin Murray, based in Grangemouth, GB, is currently a Director HIVE at Hive. Gavin Murray brings experience from previous roles at British Gas. With a robust skill set that includes Call Centre planning and management, Contact Centre technology and architecture, Delivery of cultural and operational transformation, Recruitment and team building, Change management and communication and more. Gavin Murray has 1 emails and 1 mobile phone numbers on RocketReach.
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