Gavin Murray Email & Phone Number

Director, Customer Experience (ASP Carrier Operation - USA) @ Cisco

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Gavin Murray Location

Roswell, GA, US

Gavin Murray Work

2025 -now Director, Customer Experience (ASP Carrier Operation - USA) @
2024 -2025 Director, Customer Experience @
2023 -2024 Head of Professional Services @
2017 -2023 Global Director of Professional Services (Formerly Accedian) @
2015 -2017 Head of Professional Services North America - Visibility, Intelligence and Analytics @
2013 -2015 Professional Services Director: North America (Arieso and JDSU) @
2010 -2013 Snr. Services and Solution Delivery Manager @
2008 -2010 RAN Solutions Manager @
2006 -2008 UTRAN Systems Engineer @
2005 -2006 UTRAN System Engineer @
2005 -2005 Account Manager @
2004 -2005 UTRAN Systems Engineer @
2001 -2004 GSM and UTRAN TAC2 Systems Engineer @

Gavin Murray Education

University of Illinois at Urbana-Champaign
Master of Business Administration - MBA
2019-2022
Durban University of Technology
Electronic Engineering Light Current (Microwave Communications, Mathematics, Digital Systems, Industrial Projects)
1999-2001

Gavin Murray Skills

Project Plans
Technical Operations
Business Process Improvement
Strategy Execution
Budgeting
Build Strong Relationships
Customer Satisfaction
Resource Allocation
Global Leadership
Generative AI
Business Strategy
Project Delivery
Team Management
RAN
3G
Managed Services
2G
UMTS
GSM
Radio Planning
Pre-sales
Account Management
System Deployment
Project Management
GEO-Location UMTS,GSM,LTE
Cellular Communications
LTE
Telecommunications
Wireless
Strategy
BSS
Open Source Software
RF
Management
WiMAX
Product Management
Integration
GPRS
Mobile Communications
WCDMA
HSPA
Mobile Devices
Universal Mobile Telecommunications System (UMTS)
General Packet Radio Service (GPRS)
Wireless Technologies
NFV and SDN
Small Cells
Video over LTE
Start-ups
Professional Services
Computer Forensics
Incident Response
Network Security
Cybersecurity
Cyber Defense
Managed Security Services
Strategic Leadership
Innovation Management
Entrepreneurship
Business Partnering
Consulting
Universal Mobile Telecommunications System Umts
Financial Forecasting
Strategic Business
On Budget
General Packet Radio Service Gprs
Applications
People Development
Networking
Geo Location Umts
Reviews
SDH
Business Services
TMT
Attachment
Accompaniment
Services Industry
Deloitte
Project
Revenue
Staff Development
Pre Sales
Services
Resume
North America
Responsibility
Universal Mobile Telecommunications System
General Packet Radio Service

Gavin Murray Summary

Gavin Murray, based in Roswell, GA, US, is currently a Director, Customer Experience (ASP Carrier Operation - USA) at Cisco. Gavin Murray brings experience from previous roles at Cisco, Accedian is now part of Cisco and Viavi Solutions. Gavin Murray holds a 2019 - 2022 Master of Business Administration - MBA @ University of Illinois at Urbana-Champaign. With a robust skill set that includes Project Plans, Technical Operations, Business Process Improvement, Strategy Execution, Budgeting and more. Gavin Murray has 2 emails on RocketReach.

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