Gary Collinson Email
Head of Operational Assurance @ Newcastle Strategic Solutions
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Gary Collinson Location
- Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom
Gary Collinson Work
- 2023 - now Head of Operational Assurance @
- 2019 - 2023 Senior Manager, Customer Complaints @ Hitachi Capital (UK) PLC
- 2018 - 2019 Regulatory Liaison, PPI Remediation (Contract) @
- 2017 - 2018 Design and Delivery Manager, New Bank Program, Financial Crime (Contract) @
- 2014 - 2017 Senior Manager , Complaints Policy, Change and Communication @ CYBG PLC
- 2013 - 2014 Head of HR and Operations @ Collingwood Insurance
- 2007 - 2013 Head of Complaints Policy @
- 2004 - 2007 Manager Customer Feedback and Service Improvement, Retail Direct @
- 2001 - 2004 Contact Centre Manager, Streamline Merchant Services (SMS) Contact Centre. RBS Cards Business @
- 1986 - 2002 Northumberland Street @
Gary Collinson Education
- Tynedale High School 1979 - 1986
Gary Collinson Skills
- Change Management
- Stakeholder Management
- Banking
- Customer Service
- Management
- Financial Services
- Retail Banking
- Relationship Management
- Operational Risk
- Credit Cards
- Project Delivery
- Financial Risk
- Performance Management
- Coaching
- People Development
- Customer Experience
- Project Management
- KYC
- Complaint Management
- Credit Risk
- Service Delivery
- People Management
- Risk Management
- Training
- Call Centers
- Governance
- Business Analysis
- Programme Delivery
- Contact Centers
- Organisational/Operating Procedures
- Operational Risk Management
- Business Process Improvement
- Business Transformation
- Payments
- Outsourcing
- Business Process Mapping
- AML
- PRINCE2
- FSA
- Branch Banking
- Proposition Development
- Culture Change
- Customer Retention
- Strategy
- Contact Center Management
- Compliance Risk
- Sales Management
- Procurement
- Prince Practitioner
- Remediation
- Leadership
- Financial Analysis
- Microsoft Office
Gary Collinson Summary
- Gary Collinson, based in Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom, is currently a Head of Operational Assurance at Newcastle Strategic Solutions. Gary Collinson brings experience from previous roles at Hitachi Capital (UK) PLC, RBS, Sainsbury's Bank and CYBG PLC. Gary Collinson holds a 1979 - 1986 Tynedale High School. With a robust skill set that includes Change Management, Stakeholder Management, Banking, Customer Service, Management and more. Gary Collinson has 1 emails on RocketReach.
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Others Named Gary Collinson
Gary Collinson
Head of Operational Assurance
Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom
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