Garima Pant Email & Phone Number
Senior Vice President- Connected Trips @ TBO.COM
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Garima Pant Location
- Gurugram, HR, IN
Garima Pant Work
- 2025 -now Senior Vice President- Connected Trips @
- 2022 -2025 Vice President Customer Experience @
- 2022 -2022 Lead Business Process Expert - Digital Customer Experience @
- 2019 -2022 Associate Vice President- Customer Experience , Risk and Operations @
- 2017 -2019 Head Customer Experience @
- 2015 -2017 Retail Customer Experience Lead @
- 2010 -2015 Customer Success Head India and Middle East @
- 2005 -2010 Service Marketing and Partner Management Manager @
Garima Pant Education
- XLRI Jamshedpur
PGCBM
2006-2008
Garima Pant Skills
- Call Center
- Six Sigma
- Customer Service
- Knowledge Management
- Forecasting
- Process Engineering
- Benchmarking
- Team Management
- Vendor Management
- MIS
- Telecommunications
- BPO
- Service Delivery
- Customer Satisfaction
- VAS
- Customer Experience
- Key Account Management
- Operations Management
- Customer Retention
- Business Development
- Call Centers
- CRM
- Sales Operations
- Competitive Analysis
- Outsourcing
- Management
- Training
- Customer Relations
- Partner Management
- Sales
- Value Added Services Vas
- Business Process Outsourcing Bpo
- Retail
- Public Speaking
- Strategic Planning
- Management Information Systems Mis
- Contact Centers
- Microsoft Office
- Warranty
- Customer Management
- Account Management
- Customer Relationship Management Crm
- Strategy
- Change Management
- Business Process Outsourcing
- Customer Relationship Management
- Value Added Services
- Management Information Systems
Garima Pant Summary
- Garima Pant, based in Gurugram, HR, IN, is currently a Senior Vice President- Connected Trips at TBO.COM. Garima Pant brings experience from previous roles at TBO.COM, Philips, Junglee Games and Jabong. Garima Pant holds a 2006 - 2008 PGCBM @ XLRI Jamshedpur. With a robust skill set that includes Call Center, Six Sigma, Customer Service, Knowledge Management, Forecasting and more. Garima Pant has 2 emails and 3 mobile phone numbers on RocketReach.
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