Function-AI Information

Function-AI sits at the nexus of best-in-breed digital employees, business integration and managed services, enabling our clients to significantly reduce operating costs and dramatically scale capacity while providing consistently, outstanding customer service across multiple channels and in multiple languages. Function-AI was founded in 2017 by a team of experts in Customer Experience Strategy, Call Center Operations Strategy, and Engagement Technologies. Each founder comes with 20+ years of relevant industry experience. We deliver an AI ecosystem that powers a cognitive digital employee, including semantic modeling, episodic memory, natural language processing, emotion processing, machine learning and predictive analytics. With training, your digital employee will match your best performers, automatically delivering real-time, brand consistent, hyper-personalized, interactive experiences to your customers, employees and strategic partners across voice, text and chat in most spoken languages. And through machine learning, your digital employee continuously improves to provide even better experiences. Together we identify the highest value opportunities for you to utilize the digital employee across business functions and customer journeys. Then we quickly demonstrate business value and ROI by utilizing our proprietary Rapid Deployment methodology to launch proof of concepts and quick wins before a full roll-out. AI is changing business as we know it. Function-AI wants to be your strategic partner to help you successfully implement the right AI solution for you.