Freshworks Technology Stack

1Click provides an easy to use plugin for browser and mobile platform to embed face to face conversations in your business workflows.

ConnectWise Control is a collaborate, hold training sessions, provide project updates & speak with customers with ConnectWise Control remote meeting & presentation.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.

Accent Accelerate is a big data sales enablement solution that gives reps the tools and insight to sharpen execution and accelerate win rates.

Relationship Intelligence, Reimagined. Helps businesses leverage their most valuable data and make it seamlessly actionable.

Datanyze is the leader in technographics -- real-time insights based on a company's technology choices and buying signals.

A complete CRM for high-velocity sales teams with integrated phone and email, user behavior tracking and lead scoring.

Acquired.io allows the users to manage all channels in one place in automated performance driven way.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Blinger.io is an omnichannel platform which allows companies to connect to their customers through popular messengers, e-mail and live chat

Breezy Themes provides responsive themes for Freshdesk Self Service Portal.

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses.

Capterra is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry.

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

AddEvent is an Add to Calendar button for one-time and multiple events.

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.

AdRoll is a widely-used ad retargeting platform that is used by a number of brands to retarget users with ads across social media, mobile, and the web. AdRoll offers solutions for both enterprises and agencies of all sizes. The retargeting app helps user to reach site visitors at the most optimal time with the most appropriate ad on any screen.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Ahrefs tracks backlinks, keywords, brand mentions and competitors' traffic to provide comprehensive intelligence data.

Bing Ads provides pay per click advertising on both the Bing and Yahoo! search engines.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

Atlassian Bamboo is a fastest and easiest way to order, pay and earn rewards in great cafes and restaurants.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages that are ready to deploy.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Amazon SageMaker is a cloud machine-learning platform that enables developers to create, train, and deploy machine-learning models in the cloud and on embedded systems and edge-devices.

Apache Hive data warehouse software facilitates querying and managing large datasets residing in distributed storage.

Apache Spark is an engine for big data processing, with built-in modules for streaming, SQL, machine learning and graph processing.

Adobe Illustrator is a vector graphics editor.

Adobe Photoshop is a webtop application for editing images and photos online.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

SolidWorks is a solid modeling computer-aided design and computer-aided engineering computer program published by Dassault Systèmes, that is used to develop mechatronics systems from beginning to end

Amazon Batch is a fully managed batch processing service offered by AWS. It enables developers, engineers, and scientists to easily and efficiently run hundereds of thousands of batch computing jobs on AWS.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Amazon Elastic Block Store (Amazon EBS) is an easy to use, high-performance, block-storage service designed for use with Amazon Elastic Compute Cloud (EC2) for both throughput and transaction intensive workloads at any scale.

Amazon Elastic Container Registry (ECR) is a fully managed container registry that makes it easy to store, manage, share, and deploy container images and artifacts anywhere.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

AWS Organizations allows users to create groups of AWS accounts that you can use to more easily manage security and automation settings.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Azure Stack Hub is an extension of Azure that provides a way to run applications in an on-premises environment and deliver Azure services in the datacenter.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Browser Update is a website widget to inform your visitors unobtrusively to switch to a newer browser.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

AWS Auto Scaling is the ability to increase or decrease the desired count of tasks in Amazon EC2 service automatically.

AWS Cost Explorer includes a default report that helps users visualize the costs and usage associated with top five cost-accruing AWS services, and gives a detailed breakdown on all services in the table view.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Datadog is an full stack monitoring service for IT, operations & development teams who develop and run cloud applications and deal with large amounts of data.

Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces.

Avalara is a leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes such as VAT and Excise. They work within a customers own ERP, POS or ecommerce system to automate tax determination, exemption certificate management and tax return preparation, filing.

Chargebee is a PCI Level 1 certified recurring billing platform for subscription based SaaS and eCommerce businesses. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

Coupa is a powerful expense management software application that works across the organization.

Coupa's Procure-to-Pay solution covers all the steps from Procurement to Invoicing including RFQs, Contracts, Requisitions & POs, Budgets, Invoicing and Inventory Management.

Decisions is a business optimization software that helps in workflow management, task management, integrations, rules management, user forms and reporting.

Avast security software products are developed for Microsoft Windows, Mac OS X, Android and Linux users by AVAST Software.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Determine the geographical location of website visitors based on the IP addresses for fraud detection, content localization, geo-targeting.

OneTrust is a technology platform to operationalize privacy, security and third-party risk management.

PuTTY is an SSH and telnet client, developed for the Windows platform.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

HAProxy is the commercial version of its popular load balancer and application delivery controller, is now available on AWS Marketplace.

Cvent provides online event planning and management, web survey and email marketing software for event planners, attendees and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check in & beyond.

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social.

Intuitive, feature-rich, affordable customer support software

Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Google Sheets is a spreadsheet program for data analysis.

The Ultra-Flexible Communication Tool With Endless Use Cases

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

PartnerStack offers partner relationship management (PRM) software.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Zarget is a CRO software with integrated A/B testing, split testing, Heatmaps and Funnel Analysis modules.

Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.