Frederick Svantner Email
Director, Client Engagement Management Leader @ CGI
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Frederick Svantner Location
- Montreal, QC, CA
Frederick Svantner Work
- 2016 - now Director, Client Engagement Management Leader @
- 2014 - 2016 Director, Incident, Problem and Change Management @
- 2011 - 2014 Director, Incident Management @
- 2005 - 2011 Manager, Technical Team Leader @
- 2002 - 2005 Incident Manager @
- 1999 - 2001 Technical support Senior - Help Desk @
- 1999 - 1999 Technical support - Internet @
- 1999 - 1999 Technical support and Junior Programmer @
- 1998 - 1999 Technician - Verification Center Business Services @
- 1998 - 1999 Technician - National Repair Center (Frisco Bay) @
Frederick Svantner Education
- Institut Supérieur d’Électronique
AEC (Micro-computer and Networking)
1997 - 1998
Frederick Svantner Skills
- Incident Management
- Service Delivery
- IT Service Management
- IT Operations
- Sla
- IT Management
- ITIL Certified
- Integration
- Business Analysis
- Telecommunications
- Team Leadership
- ITIL
- Technical Support
- Management
- Windows 7
- Databases
- Help Desk Support
- Project Management
- IT Strategy
- Solution Architecture
- Windows Server
Frederick Svantner Summary
- Frederick Svantner, based in Montreal, QC, CA, is currently a Director, Client Engagement Management Leader at CGI. Frederick Svantner brings experience from previous roles at CGI. Frederick Svantner holds a 1997 - 1998 AEC in Micro-computer and Networking @ Institut Supérieur d’Électronique. With a robust skill set that includes Incident Management, Service Delivery, IT Service Management, IT Operations, Sla and more. Frederick Svantner has 1 emails on RocketReach.
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