Frederick Sedor Email & Phone Number
Supervisor, Client Accounts @ eServices Africa Limited
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Frederick Sedor Location
- Accra, Accra Region, GH
Frederick Sedor Work
- 2015 -now Supervisor, Client Accounts @
- 2012 -2014 Team Lead, Service Delivery @
Frederick Sedor Education
- University of Ghana
Bachelor of Arts (BA)
2004-2008 - St Peters Secondary School, Nkwatia-Kwahu 2001-2003
Frederick Sedor Skills
- Call Centers
- Analysis
- Customer Service
- Quality Assurance
- Workforce Management
- Team Leadership
- Troubleshooting
- Performance Management
- BPO
- Project Planning
- Scorecard Management
- Change Management
- Variable Pay
- CSAT
- Microsoft Excel
- Pay for Performance
- Management
- Microsoft Office
- Team Management
- Customer Relationship Management (CRM)
- Leadership
- Telecommunications
- Training
- Service Delivery
- Customer Satisfaction
- Customer Experience
- Customer Relationship Management Crm
- Customer Relationship Management
- Contact Centers
- Analytical Skills
Frederick Sedor Summary
- Frederick Sedor, based in Accra, Greater Accra Region, GH, is currently a Supervisor, Client Accounts at Eservices Africa Limited. Frederick Sedor brings experience from previous roles at Ttec Computer b.V.. Frederick Sedor holds a 2004 - 2008 Bachelor of Arts (BA) @ University of Ghana. With a robust skill set that includes Call Centers, Analysis, Customer Service, Quality Assurance, Workforce Management and more.
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