2020 -now Responsable adjoint de la division Services et Support aux Utilisateurs @
2016 -2025 Responsable du pilotage du Pôle Support Utilisateurs et de l’équipe Proximité @
2015 -2016 Responsable Support et Opérations (Service Delivery Manager) @
2012 -2015 Delivery Manager @
2010 -2012 Delivery Manager @
2009 -2010 Responsable d'exploitation @
2005 -2008 IT Support Manager @
2002 -2004 IT Support Team Leader (Microsoft) @
2001 -2002 Problem Manager (9 Telecom) @
Frederic Delattre Skills
Service Desk
Incident Management
Desktop Support
ITIL
IT Management
IT Service Management
Data Center
Virtualization
IT Operations
Service Management
VMware
VMware ESX
Technical Support
IT Outsourcing
Service Delivery
Infrastructure
SCCM
Citrix
Frederic Delattre Summary
Frederic Delattre, based in Paris, FR, is currently a Responsable adjoint de la division Services et Support aux Utilisateurs at Agence Française de Développement. Frederic Delattre brings experience from previous roles at Agence Française de Développement, ELIS and HELPLINE (Agence Française de Développement). With a robust skill set that includes Service Desk, Incident Management, Desktop Support, ITIL, IT Management and more. Frederic Delattre has 2 emails on RocketReach.
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