Fred Vargas Email
Group Operations Manager - ITSM @ HCL America, Inc.
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Fred Vargas Location
- Texas, United States
Fred Vargas Work
- Group Operations Manager - ITSM @ (November 2022 - Present)
- Senior ITSM Program Manager @ (July 2021 - Present)
- Sr. Incident and Problem Manager @ (July 2018 - July 2021)
- Lead, Senior Network Support @ (April 2013 - June 2018)
- IP Operations System Manager @ (February 2008 - April 2013)
- Complex Systems Senior Analyst @ (August 2005 - February 2008)
- Technical Service Coordinator @ (July 2004 - July 2005)
Fred Vargas Education
- Michigan State University - Eli Broad College of Business
Master's degree (Management, Strategy and Leadership)
- The University of Texas at Dallas
Bachelor of Science - BS (Telecommunications Engineering)
Fred Vargas Skills
- Active Directory
- Brazilian Portuguese
- Business Analysis
- Business Process Improvement
- Cloud Computing
- Coaching
- Communication
- Critical Thinking
- Customer Service Management
- Data Analysis
- Design Thinking
- Disaster Recovery
- EMC Storage Products
- Emotional Intelligence
- Google Cloud Platform (GCP)
- IT Operations Management
- IT Service Management
- Incident Management
- Leadership
- Lean Six Sigma
- Management
- Microsoft Cluster
- Microsoft SQL Server
- Network Administration
- Network Design
- Network Security
- Networking
- Operational Excellence
- Oracle Database
- Partner Relationship Management
- Performance Management
- Presentation Skills
- Problem Management
- Product Management
- Program Management
- Project Management
- SQL
- Service Delivery
- ServiceNow Administration
- Storage Area Network (SAN)
- Strategic Planning
- Strategic Thinking
- Supervisory Skills
- System Administration
- System Deployment
- Talent Management
- Team Leadership
- Training
- VMware
- Windows Server
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Contabilidade
- Microsoft PowerPoint
- Planejamento empresarial
- PowerPoint
- Internet
- Mathematics
- Visual Basic
- Estratégia empresarial
- Planejamento estratégico
- Negociação
- Inglês
- Atendimento ao Cliente
- Microsoft Windows
- Análise
- Gestão
- Contabilidade fiscal
- 5S
- Contas A Pagar
Fred Vargas Summary
- Fred Vargas, based in Texas, United States, is currently a Group Operations Manager - ITSM at HCLTech. Fred Vargas brings experience from previous roles at DIRECTV and AT&T. Fred Vargas holds a Master's degree in Management, Strategy and Leadership @ Michigan State University - Eli Broad College of Business. With a robust skill set that includes Active Directory, Brazilian Portuguese, Business Analysis, Business Process Improvement, Cloud Computing and more. Fred Vargas has 2 emails on RocketReach.
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