We are FM Outsource, a modern customer service outsourcer. Our journey began in 2012. We started out with a small office space in Greater Manchester, answering social media queries for our first ever client. Since then, we’ve become 24/7, multilingual, and omnichannel, and even launched our sister company, Gnatta, to create our own cutting edge customer service technology. Now we work with some of the UK’s biggest and smallest brands to manage their contact centres and communication strategies, providing excellent, flexible, 24/7 customer care to every customer. Our aim is to continue using our outstanding, large, UK-based team and industry expertise to support businesses and help to transform their entire customer service operation. If you’re looking to elevate your customer service to provide a better experience, speak to our experts today. We’re ready to help you find the best solution for your requirements.
View Top Employees from FM OutsourceWebsite | http://www.fmoutsource.com |
Revenue | $54 million |
Employees | 116 (112 on RocketReach) |
Founded | 2012 |
Phone | +44 161 452 2198 |
Technologies |
HTML,
Twitter,
Google Analytics
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Industry | Business Consulting and Services, Custom Software & Technical Consulting, Software |
Keywords | Outsourced Customer Service Solutions, Outsourced Call Center Services, Omnichannel Customer Service, 24 7 Customer Service, Multilingual Customer Service |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 541512 Companies, NAICS Code 54 Companies, NAICS Code 5415 Companies, NAICS Code 541 Companies, NAICS Code 54151 Companies |
Looking for a particular FM Outsource employee's phone or email?
The FM Outsource annual revenue was $54 million in 2024.
Tony O'Farrell is the CEO of FM Outsource.
112 people are employed at FM Outsource.
The NAICS codes for FM Outsource are [541512, 54, 5415, 541, 54151].
The SIC codes for FM Outsource are [73, 737].