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Florence Sanchez Location
Valenzuela, NCR, PH
Florence Sanchez Work
Associate Director @ (October 2021 - Present)
Project Management Lead @ (March 2021 - October 2021)
Project Manager @ (August 2018 - February 2021)
Jr. Project Manager @ (October 2017 - July 2018)
Project Coach - Sprint @ (April 2015 - September 2017)
Resolution Specialist @ (October 2014 - April 2015)
CSR @ (April 2014 - October 2014)
Team Supervisor @ SPARKES Phonetics (October 2013 - February 2014)
Optus Mobile Customer Specialist @ (September 2012 - August 2013)
DTV Billing Specialists @ Convergys (September 2009 - August 2012)
Assistant Manager @ (November 2003 - January 2007)
Administrative Assistant @ (July 2003 - September 2003)
Florence Sanchez Education
European Institute of Leadership and Management
Master's degree (Project Management)
2024-2024
University of San Jose-Recoletos
Political Science (Bachelor of Arts)
1997-2001
Florence Sanchez Skills
Project Implementation
Project Portfolio Management
Organization Skills
Strategic Thinking
Auditing
Financial Analysis
Analytical Skills
Customer Service Management
Negotiation
Project Delivery
Time Management
Interpersonal Skills
Teamwork
Business Analysis
Requirements Analysis
Process Improvement
New Business Development
Business Transformation
Program Management
Customer Service
Customer Satisfaction
Customer Retention
Customer Experience
Business Process Improvement
Project Planning
Project Management
People Management
Team Leadership
Microsoft Office
Data Analysis
Operations Management
People Development
Interpersonal Communication
Strategic Communications
Corporate Communications
Team Management
Cross-functional Team Leadership
Account Management
Team Building
Coaching
Continuous Improvement
Event Planning
Employee Relations
Business Process Outsourcing (BPO)
Build Outs
Fit-out
Performance Management
Leadership
Vendor Management
Management
Contact Centers
Outsourcing
Customer Relationship Management (CRM)
Employee Engagement
Training
International Relations
Organizational Project Management
Stakeholder Management
Quality Assurance
Knowledge Management
Capacity Building
Florence Sanchez Summary
Florence Sanchez, based in Valenzuela, NCR, PH, is currently a Associate Director at Afni Philippines Inc.. Florence Sanchez brings experience from previous roles at Afni Philippines Inc. and Afni, Inc.. Florence Sanchez holds a 2024 - 2024 Master's degree in Project Management @ European Institute of Leadership and Management. With a robust skill set that includes Project Implementation, Project Portfolio Management, Organization Skills, Strategic Thinking, Auditing and more. Florence Sanchez has 2 emails on RocketReach.
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