Khalid Khursheed Email & Phone Number
Sr. Vice President, Country Manager | Global Head of Recruitment, Fraud and Risk Mitigation @ Afni, Inc.
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Khalid Khursheed Location
- Manila, Philippines
Khalid Khursheed Work
- 2023 -now Sr. Vice President, Country Manager | Global Head of Recruitment, Fraud and Risk Mitigation @
- 2021 -2023 Country Manager and Vice President of Operations @
- 2020 -2021 Vice President Operations @
- 2018 -2020 Executive Director of Operations, Recruitment and Process Improvement @
- 2012 -2018 Senior Director Of Operations @
- 2010 -2012 Site Director and Executive Director of Service Excellence(Operations) @
- 2007 -2010 Director Of Operations @
- 2006 -2007 Manager for Quality and Compliance @
- 2005 -2006 Assistant Manager, Operations and Quality @ Virtual World, TRG Customer Solutions
- 2003 -2005 Recruitment Executive and Customer Service @
- 2001 -2002 Reservation Sales Executive and Trainer(NE Call Center) @
- 1999 -2000 Sales Specialist @
Khalid Khursheed Education
- Harvard Business School
Competing in the Age of AI (Artificial Intelligence)
2023-2024 - Harvard Business School Online
Open Innovation
2024-2024 - Business Administration
MBA (Marketing and Sales)
2002-2004 - Business Administration
BBA (Business Administration)
1996-1998 - Government College University, Lahore
Intermediate of Business (Mathematics, Statistics and Economics)
1994-1996
Khalid Khursheed Skills
- Project Implementation
- Sales Management
- Financial Management
- People Management
- Organizational Design
- Executive Management
- Organizational Leadership
- BPO
- Outsourcing
- Customer Satisfaction
- Outbound
- Customer Experience
- Inbound
- Performance Management
- Inbound Marketing
- Management
- Managerial Finance
- Call Center
- Process Improvement
- Operations Management
- Business Development
- Team Management
- CRM
- Call Centers
- Team Building
- Customer Service
- Recruiting
- Leadership
- Team Leadership
- Telecommunications
- Budgets
- Strategy
- Sales
- Coaching
- Project Management
- Quality Assurance
- Program Management
- Project Planning
- Sourcing
- Contact Centers
- Service Delivery
- Vendor Management
- Workforce Management
- Call Center Development
- Customer Retention
- Analytics
- Contract Negotiation
- Telemarketing
- Business Process Improvement
- Employee Training
- Microsoft Office
- Operations
- Capital
- Offshoring
- Support
Khalid Khursheed Summary
- Khalid Khursheed, based in Metro Manila, Philippines, is currently a Sr. Vice President, Country Manager | Global Head of Recruitment, Fraud and Risk Mitigation at Afni, Inc.. Khalid Khursheed brings experience from previous roles at Afni, Inc.. Khalid Khursheed holds a 2023 - 2024 Competing in the Age of AI in Artificial Intelligence @ Harvard Business School. With a robust skill set that includes Project Implementation, Sales Management, Financial Management, People Management, Organizational Design and more. Khalid Khursheed has 1 emails and 2 mobile phone numbers on RocketReach.
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