Flip Lukens Email & Phone Number
Senior Director, Customer Experience @ Quore
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Flip Lukens Location
- Spring Hill, TN, US
Flip Lukens Work
- 2021 - 2023 Vice President of Operations @
- 2023 - now Senior Director, Customer Experience @
- 2018 - 2021 Senior Director, Customer Experience @
- 2008 - 2018 Director, eKnowledge @
- 2002 - 2008 Senior Manager, Training @
- 2001 - 2002 Area Sales Manager @ EDS/OnStar
Flip Lukens Education
- Lisle High School 1989
- Gies College of Business - University of Illinois Urbana-Champaign
Master of Business Administration - MBA (Marketing)
- Augustana College
Bachelor of Arts - BA (Marketing/Economics)
Flip Lukens Skills
- Process Improvement
- Cross-functional Team Leadership
- Vendor Management
- Call Center
- Business Analysis
- Change Management
- Business Process Improvement
- Contact Centers
- Leadership
- Management
- Operations Management
- Program Management
- Project Management
- Team Building
- Team Leadership
- Training
- Strategic Planning
- Instructional Design
- Collaborative Problem Solving
- Building World Class Teams
- Cross Functional Team Building
- Microsoft Office
- Customer Engagement
- Creative Problem Solving
- communication
- Training Needs Analysis
- Needs Analysis
- E-learning Implementation
- Software Implementation
- Program Implementation
- Adult Learning Methodologies
- Virtual Teams
- Talent Management
- Customer Service
- Account Management
- Leadership Development
- Performance Management
- Product Management
- Customer Relationship Management (CRM)
- Customer Experience
- E-Learning
- International Business
- Salesforce Service Cloud
- Software as a Service (SaaS)
Flip Lukens Summary
- Flip Lukens, based in Spring Hill, TN, US, is currently a Senior Director, Customer Experience at Quore. Flip Lukens brings experience from previous roles at Quore and Asurion. Flip Lukens holds a Lisle High School. With a robust skill set that includes Process Improvement, Cross-functional Team Leadership, Vendor Management, Call Center, Business Analysis and more. Flip Lukens has 3 emails and 1 mobile phone numbers on RocketReach.
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