Drew Smith Email & Phone Number
Director, Training @ Quore
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Drew Smith Location
- Franklin, TN, US
Drew Smith Work
- Director, Training @ (August 2018 - Present)
- Director, Product Content @ (September 2016 - August 2018)
- Director, Customer Support @ (January 2015 - September 2016)
- Lead, Training and Support @ (March 2013 - December 2014)
- Senior Associate of Credentialing @ (January 2012 - January 2013)
- Credentialing Assistant @ (March 2011 - January 2012)
- Customer Service Representative II @ (March 2008 - March 2011)
Drew Smith Education
- East Tennessee State University
B.S. (Journalism, History)
2001-2006
Drew Smith Skills
- AI Enabled Workflows
- Automation
- Budget Forecasting
- Budget Management
- Customer Escalation Management
- Customer Service
- Customer Success Management
- Customer Support
- Data Analysis
- Data-Driven Insights
- Defining Requirements
- Healthcare Information Technology (HIT)
- Jira
- KPI Implementation
- Sales
- Salesforce Service Cloud
- Service-Level Agreements (SLA)
- Software as a Service (SaaS)
- Strategic Thinking
- Technical Writing
- Communication Skills
- Computer Software Training
- Writing News Releases
- Employee Training
- Copy Editing
- Webinar Management
- End User Training
- Software Quality Assurance
Drew Smith Summary
- Drew Smith, based in Franklin, TN, US, is currently a Director, Training at Quore. Drew Smith brings experience from previous roles at Quore and Windsor Health Plan. Drew Smith holds a 2001 - 2006 B.S. in Journalism, History @ East Tennessee State University. With a robust skill set that includes AI Enabled Workflows, Automation, Budget Forecasting, Budget Management, Customer Escalation Management and more. Drew Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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