FlexiSource BPO Information

FlexiSource was incorporated in 2012, to provide small to mid-sized companies an opportunity to bring long-term growth and value by outsourcing their back office processing and IT functions. Since that time, our experienced staff of customer service and development professionals have continued to provide a wide array of technology and business office support services, including, but not limited to: •Development •Product data support •Technical support •Help desk •Payment processing •System engineering •Revit designers •Regulatory and compliance •Inbound calling •Outbound calling •Back office operations •Mobile applications support Our onboarding process for our staff is thorough and well designed to employ the most qualified associates to handle your customers. Our employees are personable, dependable, and dedicated with a keen attention to detail and strong work ethic. Our call monitoring capabilities ensure that the message you want conveyed is right on target. All our employees meet stringent requirements for employment, including background checks and prior call center experience, and work in a test environment before going live. Why did we choose the Philippines? Many reasons. The Philippines is considered the most Westernized country in Southeast Asia. The friendly, well-spoken people of the Philippines have extensive experience working in a multi-cultural environment and can adapt to changing business needs and deadlines. The Philippines has become the #1 location for customer contact services. In addition, the Philippines has one of the highest literacy rates in Southeast Asia and offers a highly educated workforce. We hire experienced, college educated candidates from top universities who are eager to provide FlexiSource clients superior service. They speak fluent English and must pass a proficiency test prior to working with clients. We are excited to partner with you and help grow together.