Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Opower is the only customer engagement platform designed specifically for the utility industry, Opower 4 is deployed around the globe, driving unprecedented levels of energy efficiency, demand response, Smart Grid acceptance, and customer affinity.
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging.
Adobe Enterprise is a business solution for creating multichannel campaign assets, designing prototypes for mobile user experiences, or creating large-scale video content with help of a suite of cloud based applications.
Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
Chef is the leader in Continuous Automation software, and one of the founders of the DevOps movement. Chef works with more than a thousand of the most innovative companies around the world to deliver their vision of digital transformation, providing the practices and platform to deliver software at speed.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.
GitLab is a web-based Git-repository manager with wiki, issue-tracking and CI/CD pipeline features, using an open-source license, developed by GitLab Inc.
IBM FileNet P8 platform provides the baseline components for enterprise content management solutions. It provides a reliable, scalable, and highly available enterprise platform that enables enterprises to capture, store, manage, secure, and process information to increase operational efficiency and lower total cost of ownership.
FirstEnergy Productivity And Operations Technology
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Microsoft Office 2013 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath and Link, along with a Visio file viewer and an optional inclusion of Project.
Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.
SAP Ariba Sourcing helps companies manage supplier information by ensuring supplier information through collaboration with vendors (suppliers) for more detail.
Adobe Captivate is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats .It can also convert Adobe Captivate-generated file formats (.swf) to digital MP4 (.mp4) formats which can be played with media players or uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images.
CareerBuilder is an online employment website, founded in 1995 and with offices in the United States, Canada, Europe and Asia. In 2008, it had the largest market share among online employment websites in the United States, where it was founded.
Oracle Incentive Compensation (OIC) is a global variable compensation application that automates the design, administration, and analysis of transactional pay-for-performance incentive programs to align sales behavior to corporate goals.
PeopleSoft is a company that provided software solutions and management systems for Human Resources, Financial, Supply Chain, Customer Relationship, and Enterprise Performance.
SAP Incentive and Commission Management for Insurance is a commision management solution for insurance industry that uses policy characteristics to calculate the commission and determines the disbursement amount for all direct participants, such as agents, and indirect participants, such as management.
Amazon Inspector is an automated security assessment service that helps improve the security and compliance of applications deployed on AWS. Amazon Inspector automatically assesses applications for exposure, vulnerabilities, and deviations from best practices.
Cisco IronPort WSA is a web proxy that inspects and then either forwards or drops web traffic based on reputation filters or the outcome of inline file scanning.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
FirstEnergy Programming Languages And Frameworks Technology
AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".
Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.
Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.
IBM Data Management platform helps manage data across multiple workloads to deliver high performance transactional and operational analytics while lowering administration and infrastructure costs.
BOARD International is an equal opportunity employer and is committed to a diverse and inclusive workforce.It provides a unified platform to effectively support decision making processes.
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.
Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
IBM Lotus Notes is enterprise email software that provides a desktop workflow application providing instant messaging, email, calendars, blogs, personnel directory and forums to organisations.
Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.
NICE Recording is a powerful call logging software solution , specifically designed to meet the mission-critical needs of the Public Safety emergency communications environment.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.
Oracle Designer is a Computer-Aided Software Engineering (CASE) technology for modeling, designing and generating applications that are based on Oracle products
Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces.
Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.
SAP Intelligent Robotic Process Automation is a SAP product that helps organisations to design and orchestrate software robots that automates and simplifies business processes to accelerate desired outcomes.
FirstEnergy Business Intelligence And Analytics Technology
Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content across all social media profiles.
IBM Data Warehouse offers on-premises, on-cloud and integrated appliance data warehouse solutions, providing organizations with a high-performance and flexible data analytics foundation that delivers predictive insight for more data-driven decision-making.
IBM SPSS Statistics is a software package used for interactive, or batched, statistical analysis. It delivers a robust set of features that lets your organization extract actionable insights from its data.
IBM Information Management System (IMS) is a hierarchical database management software system for online transaction processing (OLTP) and online batch processing.
Informatica Data Quality is an end-to-end IT support system for fulfiling the growing data quality needs across companies with varied data types with AI-driven automation.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Microsoft Power Automate is a unified platform with API- and UI-based automation for enterprise customers, designed to cater for the full spectrum of users from technical to business.
New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.
Cisco ASA Family of security devices protects corporate networks and data centers of all sizes. It provides users with highly secure access to data and network resources - anytime, anywhere, using any device.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Dell Laptop offers a range of laptop computers including G Series gaming laptops, Inspiron Series consumer-oriented laptops, Lattitude Series business-class laptops, Precision Series mobile workstations, Vostro Series low-end business-class laptops, and XPS Series high-end consumer laptops.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
Cvent provides online event planning and management, web survey and email marketing software for event planners, attendees and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check in & beyond.
Forecast has the needs of digital projects covered. The interface is simple, while focusing on the relevant features that enable you to understand the operations of your business.
MangoApps is a digital workplace solutions that combines employee intranet, collaboration, messaging, learning & 50+ built-in integrations into one seamless system for better business performance.
Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.
Roll is an end-to-end business workflow and project management software for small businesses in the creative service industries, with integrated accounting.
SAP Customer Data Cloud enables companies to grow their audience and build trusted, personalized customer relationships based on transparency and personal data control.
SAP Digital CRM is a simple, yet powerful CRM solution that designed to help smaller sales teams get up and running in minutes, but that delivers many of the same powerful capabilities as our enterprise offering.
JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.
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