First Citizens Community Bank Information

Our goal is to support the growth of the communities we serve. After all, community is in our name. We have a knack for hiring the finest and brightest employees, and understand how fostering their growth builds loyalty, impacting customer service. Our employees are our strongest asset. So, we accommodate families, invest in our their future, and recognize hard work. Undoubtedly, quality customer service is of the utmost importance to our staff. We concentrate our attention on carefully chosen customer service initiatives; providing customers with the ability to own their own home, send their children to college, and retire in a lifestyle to which they are accustomed. As the number one mortgage lender in the Northern Tier of Pennsylvania, we do what no one else can for our customers! Our extensive experience allows us to overcome obstacles that stand in the way of customer satisfaction. In fact, customer surveys consistently show 99% of customers would recommend us to their family and friends. Additionally, First Citizens is ranked the number one lender to small businesses and the agricultural community by the FFIEC. We consistently earn a maximum five-star rating from Bauer Financial, Inc., which analyzes and reports on the financial condition of the nation’s banks. Furthermore, for the tenth consecutive year, First Citizens was ranked one of the top-performing community banks in the United States by American Banker magazine. The foundation of our financial strength lies in our ability to recognize and proactively satisfy the needs of our customers. For this reason, we stand out when compared to other financial service providers in our market. We invite you to visit our website www.firstcitizensbank.com and check us out on Facebook.