Firmstep Information

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For over 17 years, Firmstep has dedicated itself to designing solutions specifically for the Public Sector, and is growing at an unparalleled rate with 30% of UK local authorities now using the Platform. Firmstep is the leading provider of customer service solutions for the Public Sector. Over 160 customers from Local Government, Central Government and Housing Associations are using the Firmstep Customer Experience Platform to deliver an exceptional service to their citizens whilst reducing their costs. The Firmstep Platform accelerates digital channel shift, unlocks cost-savings and delivers easier, faster and better customer service.

Website	http://www.firmstep.com
Revenue	$13 million
Employees	12 (1 on RocketReach)
Founded	2001
Address	15 Worship St, London, Greater London EC2A 2DT, GB
Phone	+44 845 467 2971
Technologies	JavaScript , HTML , PHP +57 more (view full list)
Industry	Government Administration, Software Development & Design, Business/Productivity Software, Information Technology and Services, Software
Web Rank	376069
Web Visits	137790
Keywords	Performance Management Software, Public Sector Software, Service Delivery Platform, Government Technology, Local Government Solutions, Customer Service Platform, Digital Transformation, Public Administration Software, E Government Solutions, Civic Engagement Platform, Government Crm, Public Services Technology, Local Authority Software, Procurement Software, Citizen Engagement, Government Services Platform, Public Sector Consulting, Data Management Solutions, Policy Management Software, Case Management System
Competitors	Salesforce, ServiceNow, Zendesk Sell, Zoho, Help Scout, Overseas Examinations Commission, HappyFox, Kayako, Desk.com, Crisp, customer platform for small & medium companies +34 more (view full list)
SIC	SIC Code 737 Companies, SIC Code 73 Companies
NAICS	NAICS Code 541512 Companies, NAICS Code 541 Companies, NAICS Code 5415 Companies, NAICS Code 54151 Companies, NAICS Code 54 Companies

Firmstep Questions

What is the annual revenue of Firmstep?

The Firmstep annual revenue was $13 million in 2026.

How many people are employed at Firmstep?

1 people are employed at Firmstep.

Where is Firmstep based?

Firmstep is based in London, Greater London.

What is the NAICS code for Firmstep?

The NAICS codes for Firmstep are [541512, 541, 5415, 54151, 54].

What is the SIC code for Firmstep?

The SIC codes for Firmstep are [737, 73].

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