Fiona Chua Email
Customer Success Manager, APAC @ Napier
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Fiona Chua Location
- Singapore
Fiona Chua Work
- Customer Success Manager, APAC @ (September 2021 - Present)
- Account Manager @ (November 2019 - September 2021)
- Account Director, Asia Pacific @ (July 2016 - October 2019)
- Regional Operations Manager, APAC @ (July 2015 - July 2016)
- Department Head - Field, Operations @ (August 2013 - January 2015)
- Operations Manager @ (April 2010 - February 2013)
- Head of Qualitative Department @ (March 2009 - April 2010)
- Senior Field Executive @ (March 2008 - March 2009)
- Field Executive @ (September 2007 - March 2008)
- Field Supervisor @ (August 2006 - August 2007)
- Executive Interviewer @ (July 2005 - August 2006)
- Executive Interviewer @ (July 2006 - August 2007)
Fiona Chua Education
- Murdoch University
Bachelor of Commerce - BCom (Double major in Marketing & Accounting)
2016-2019
Fiona Chua Skills
- Business Strategy
- Quantitative Research
- Customer Insight
- Market Research
- Focus Groups
- Marketing
- Analytics
- Public Speaking
- Change Management
- Qualitative Research
- Segmentation
- Competitive Intelligence
- Marketing Research
- Consumer Behaviour
- Sales Management
- Consumer Behavior
- Strategic Planning
- New Business Development
- Primary Research
- Client Relations
- Account Management
- Secondary Research
- Customer Satisfaction
- Business Development
- Client Services
- Advertising Research
- Key Account Relationship Building
- Relationship Building
- Operations Management
- Client Development
- Online Research
- Account Servicing
- Project Management
- Sales Presentations
- Client Relationships Strengthening
- Field Work
- Key Client Relationships
Fiona Chua Summary
- Fiona Chua, based in Singapore, is currently a Customer Success Manager, APAC at Napier. Fiona Chua brings experience from previous roles at Anacle Systems Limited, FocusVision, YouGov and Ipsos. Fiona Chua holds a 2016 - 2019 Bachelor of Commerce - BCom in Double major in Marketing & Accounting @ Murdoch University. With a robust skill set that includes Business Strategy, Quantitative Research, Customer Insight, Market Research, Focus Groups and more. Fiona Chua has 2 emails on RocketReach.
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