We’re Filum — the AI-powered Unified Customer Experience platform. We help businesses build lasting customer loyalty by turning fragmented data into intelligent, real-time action. Our platform combines our Customer Service AI , featuring AI Agents and an Omnichannel Inbox , with our comprehensive Voice of Customer (VoC) and Customer Insight engines. This unified system gives your teams the 360-degree understanding they need to deliver personalized, proactive experiences at scale. 🏆 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 ✨ Promising AI Company at AI4VN - VnExpress ✨ Top 10 Qualcomm Vietnam Innovation Challenge 2025 ✨ Google for Startups Accelerator 2024 – Top AI startup in Southeast Asia ✨ Excellent Innovation & Impact Innovation Awards at Shinhan Innoboost 2024 🚀 Trusted by Leading Brands such as ZUS Coffee, Hoàng Hà Mobile, Audi Vietnam, GS25, Hafele, Beauty Box, The Face Shop, and reputable organizations like Google, PLC, and Zalo.
| Website | https://www.filum.ai |
| Employees | 43 (26 on RocketReach) |
| Founded | 2020 |
| Address | 1900 S.Norfork ste 350, San Mateo, California 94403, US |
| Technologies |
JavaScript
,
HTML
,
PHP
+13 more
(view full list)
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| Industry | Software Development |
| Keywords | Customer Experience Solutions, Customer Experience Platform, Customer Engagement Platform, Customer Success Platform, Cx Solutions, Cx Platform, Engagement Solutions, Customer Journey Mapping, Customer Feedback Management, Customer Relationship Management, Crm Solutions, Business Growth Solutions, Sustainable Business Growth, Digital Customer Experience, Customer Analytics, Customer Insights, Marketing Automation, Sales Automation, Client Engagement, Client Success |
| Competitors | Microsoft, Google, Zoho, Zoom Video Communications, RingCentral, Slack, Discord, Webex, Skype, BlueJeans by Verizon +34 more (view full list) |
Looking for a particular Filum employee's phone or email?
Filum Questions
Vien Van is the Co-Founder and CEO of Filum.
26 people are employed at Filum.
Filum is based in San Mateo, California.
Top Filum Employees
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Vien Van
Co-Founder and CEO at Filum
Ho Chi Minh City, Vietnam1 -
1
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Minh le
Chief Customer Officer at Filum
Ho Chi Minh City, Vietnam2 -
Nhu Ho
General Manager Human Resources at Filum
Ho Chi Minh City, Vietnam2 -
Duong Huong
Operations Manager at Filum
Ho Chi Minh City, Vietnam -
the-Nam Nguyen
Growth at Filum
Vietnam1 -
Nguyen N
Business Solution Manager at Filum
Ho Chi Minh City, Vietnam
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