2019 -2022 Executive Vice President Of Operations @
2013 -2019 VP Client Management and Operations @
2012 -2013 VP Call Center Operations @
2009 -2012 VP-General Manager Call Center @
2005 -2009 Regional Vice President Call Centers- New Jersey @
2002 -2005 VP Call Center @
Fidel Edwards Skills
Change Management | Business Process Engineering | Productivity Improvement | In
Call Centers
Performance Management
Process Improvement
Microsoft Office
Business Development
Public Speaking
Strategy
Leadership
Management
Team Building
Forecasting
Customer Satisfaction
CRM
Outsourcing
Strategic Partnerships
Vendor Management
Change Management
Training
Workforce Management
Sales
Business Process Improvement
Fidel Edwards Summary
Fidel Edwards, based in Alpharetta, GA, US, is currently a Chief Operating Officer at Clear Harbor. Fidel Edwards brings experience from previous roles at Clear Harbor, Faneuil Inc and Bridgevine, Inc.. With a robust skill set that includes Change Management | Business Process Engineering | Productivity Improvement | In, Call Centers, Performance Management, Process Improvement, Microsoft Office and more. Fidel Edwards has 2 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.