Felix Dial Email & Phone Number
Vice President Operations @ Harvest Right, LLC
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Felix Dial Location
- Layton, UT, US
Felix Dial Work
- Vice President Operations @ (April 2024 - Present)
- Director of Customer Support @ (May 2022 - April 2024)
- US Senior Director of Quality Assurance Operations @ (July 1994 - June 2022)
Felix Dial Skills
- Management
- Process Improvement
- Customer Service
- Leadership
- Training
- Operations Management
- Vendor Management
- Business Analysis
- Coaching
- Business Process Improvement
- AI - enabled service transformation
- BPO Operations
- Budget & Financial Management
- Change Management
- Contact Center Management
- Cross-functional Team Leadership
- Enterprise Client Management
- Global Cross-Functional Team Leadership
- ISO 9001
- KPI Design & Performance Reporting
- Operations Leader & Infrastructure Design
- Process Improvement & Optimization
- Quality Assurance & Compliance
- SLA Governance
- Six Sigma Green Belt
- Workforce Management (WFM)
- Microsoft Word
- Research
- Outsourcing
- Marketing
- Marketing Strategy
- Manufacturing
- Offshoring
Felix Dial Summary
- Felix Dial, based in Layton, UT, US, is currently a Vice President Operations at Harvest Right, LLC. Felix Dial brings experience from previous roles at Harvest Right, LLC and Teleperformance. With a robust skill set that includes Management, Process Improvement, Customer Service, Leadership, Training and more. Felix Dial has 4 emails and 1 mobile phone numbers on RocketReach.
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Felix Dial
Vice President Operations
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