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Felipe Jimenez Location
Toronto, ON, CA
Felipe Jimenez Work
Director - Digital Customer Care @ (April 2021 - Present)
Manager, Workforce Optimization @ (August 2017 - April 2021)
Section Manager - Planning and Workforce Management @ (April 2014 - July 2017)
Senior Workforce Analyst - Capacity Planning and Forecasting @ (September 2012 - April 2014)
Scheduling and Intraday Analyst @ (August 2010 - October 2012)
P and C Insurance Agent @ (August 2007 - August 2010)
Felipe Jimenez Education
University of Toronto
(Project Management)
2012-2013
Universidad de San Buenaventura
Bachelor of Science (B.Sc.) (Industrial Engineering)
1997-2002
Felipe Jimenez Skills
Process Improvement
Forecasting
Business Analysis
Leadership
Workforce Planning
Project Management
Microsoft Excel
Problem Solving
Timely Decision Making
Thinking Outside the Box
Capacity Planning
Felipe Jimenez Summary
Felipe Jimenez, based in Toronto, ON, CA, is currently a Director - Digital Customer Care at Sonnet Insurance Company. Felipe Jimenez brings experience from previous roles at Sonnet Insurance Company and Desjardins. Felipe Jimenez holds a 2012 - 2013 University of Toronto. With a robust skill set that includes Process Improvement, Forecasting, Business Analysis, Leadership, Workforce Planning and more. Felipe Jimenez has 1 emails on RocketReach.
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