Adam Hoffman's Location
Toronto, ON, CA
Adam Hoffman's Work
- Director Customer Experience @ Sonnet Insurance Company
- Director, CEX Strategy @ Rogers Communications
- Director, Journey Design @ Rogers Communications
- Senior Manager, Strategy and Journey Design @ Rogers Communications
- Manager, Strategy and Journey Design @ Rogers Communications
- Manager, Customer Experience Strategy @ Rogers Communications
- Advisor, Office of the President @ Rogers Communications
- Escalation Manager, Customer Escalation Team @ Rogers Communications
- Customer Service Agent, Customer Retention @ Rogers Communications
- Customer Service Agent, Retail and Contact Centre Customer Care @ Rogers Communications
Adam Hoffman's Education
- McMaster University
Master of Arts (International Relations)
2009 - 2010 - Wilfrid Laurier University
Bachelor of Arts (Political Science)
2005 - 2009
Adam Hoffman's Skills
- Call Centers
- Customer Experience
- Telecommunications
- Microsoft Office
- User Interface Design
- Marketing Strategy
- Cross Functional Team Leadership
- Performance Management
- Wireless
- Contact Centers
Adam Hoffman's Summary
Adam Hoffman, based in Toronto, ON, CA, is currently a Director Customer Experience at Sonnet Insurance Company, bringing experience from previous roles at Rogers Communications. Adam Hoffman holds a 2009 - 2010 Master of Arts in International Relations @ McMaster University. With a robust skill set that includes Call Centers, Customer Experience, Telecommunications, Microsoft Office, User Interface Design and more, Adam Hoffman contributes valuable insights to the industry. Adam Hoffman has 3 emails and 1 mobile phone number on RocketReach.
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